Service Spotlight - Online Business Management 2
Posted on 4th January 2022 at 11:40
When you think of a virtual assistant, you may assume that the tasks and projects they undertake are similar to those of a traditional PA role but from the experience of our 50+ franchisees, the role is so much more than that and, indeed, constantly growing.
Our latest Service Spotlight focuses on online business management and how our talented franchisee, Namrita, from Pink Spaghetti Solihull helped one of her clients develop their business through new online processes.
Tell us a little more about your client and how you helped them with their Online Business Management?
I have worked closely with Jayne Hume Coaching for a number of years in another business. When she launched her coaching business, we quickly realised that her clients needed support in order for them to implement the suggestions and changes that she was suggesting. Jayne approached me with a 'business support bolt-on' proposition and was also happy to refer me to clients that she felt could really benefit from the service.
What do you love about offering this service?
I love this type of relationship because (a) it really shows Jayne's faith and trust in me and my work and (b) Jayne can feel re-assured that the hard work she is doing with the client is actually being implemented.
What are the benefits to a client's business?
The client is able to provide a coaching programme which isn't overwhelming to the health/fitness professional as they know they are going to have the right level of support to get their business to where it needs to be. It's also very unique as many other coaches don't have this type of infrastructure in place at the moment.
"I have worked with a number of virtual assistants in the past and had terrible experiences due to a lack of initiative and clarity about what I wanted to achieve as a business owner. So when my business began to grow I was initially very reluctant to outsource anything. Working with Namrita over the past few years has given me great joy. Her ability to implement systems and processes and find solutions to any problem within my business has meant that I am now able to deliver the best possible service to my clients and focus on what I enjoy most."
Jayne Hume - Founder, Jayne Hume Coaching
Tagged as: Administration, Hiring a Virtual Assistant, Outsourcing, Service Spotlight, Small Business Life
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