Charlotte Austin-Howell
Telephone 0333 355 0953
Contact Charlotte
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Virtual Assistant Watford
Hi, my name is Charlotte Austin-Howell, and I am the owner of Pink Spaghetti Watford. I live near Amersham but my work as a Virtual Assistant covers towns across South Hertfordshire including Rickmansworth, Chorleywood, Abbots Langley, Borehamwood, Radlett and Bushey. I provide flexible support to small businesses, charities and busy people creating a 25th hour in your day, so you can focus on your core activities.
I am experienced in social media management, blogging, project research and management, business development, recruitment, marketing and managing holiday and short-term lets, proof-reading, general admin, lifestyle management, customer liaison and inbox and diary management. Basically, all those jobs that are necessary and vital but take up your valuable time.
I am a friendly and approachable Virtual Assistant and passionate about supporting my clients by providing a flexible, cost-effective, efficient and professional service. So, if you are feeling overwhelmed by the tasks on your to-do list and simply don’t have the time, knowledge or inclination to carry them out effectively, drop me a line for a no-obligation call and we can discuss how I can help you tick them off and improve your work/life balance!
Why Me
My professional background encompasses 30 years of senior experience in the public, private and third sectors creating marketing communications, building brand awareness, growing businesses, increasing profitability, planning and delivering projects, research, providing business solutions, building and managing strong and able teams and operating and reporting at Board level.
Most recently, I was Managing Director of a luxury property management and holiday/short-term lettings company in Chelsea, London which I took from having a large deficit with an ineffective website to over a million pounds in turnover with an expanded staff team and property portfolio.
I am focussed, reliable and proactive with a high level of attention to detail and thrive on providing my busy clients with exceptional customer service and exceeding their expectations. I love the variety that my job provides, and I look forward to working with you.
Why a virtual assistant?
A virtual assistant does not just cover the traditional diary management and minute taking tasks, we are more of a virtual personal assistant, a clone of you as the business owner, getting through the tasks you don’t want to do, don’t have the time or the inclination to do. We are used to working with people who are amazing entrepreneurs, but by outsourcing and delegating their tasks, the time it frees up allows them to focus on what they are great at.
Using a virtual assistant is a cost-effective way of adding resource into your business. No holiday or sick pay, no tax, NI or pension costs, you don't pay for coffee breaks or office chat, and we are already trained in the things you need done. We offer either a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, and this means I have all these great people to call on. So, if I don't know the answer to something, there is always someone to ask to help. They are such a lovely bunch of friendly people and they can help if large projects come in, or cover through holidays and sickness. This means, for you, resource is always there even when I am not.
At Pink Spaghetti we appreciate how much there is to do - we are small business owners too! We are a friendly, approachable and humble bunch and enjoy becoming part of your team for as much or as little time as you need us. Our clients enjoy outsourcing to us without the hassle of employing.
A range of Virtual PA Services
The tasks we carry out are as varied as our customers! They are typically administration, social media, organisation and marketing tasks and we can be seen with a pile of receipts, or setting up a CRM system. We get involved when a business owner has had something on a list for a while but never quite gets around to doing it.
Areas Served By Our Watford Office
Based in Watford, this office serves areas across South Hertfordshire, including:
Rickmansworth | Chorleywood | Bushey | Abbots Langley | Borehamwood | Radlett
Key tasks...
Administration
Artwork creation
Business Branding
Business Development
Canva Experts
CRM management
Customer Service Support
Data entry
Diary management
Email management
Email Marketing
Financial Administration
Marketing
Minute Taking
Newsletter creation
Organisation
Outbound calls
Personal Assistant
Project Management
Reminding
Research
Retainer Agreements
Seasonal updates
Small Business Administration
Social Media Management
Spreadsheets
System research
Template creation
Virtual Assistant Services
Website management
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