Virtual Assistant Sutton Coldfield
I am Jayne O’Keeffe and I run Pink Spaghetti Sutton Coldfield. I live in Little Aston, Sutton Coldfield and enjoy the variety that being a Virtual Assistant has to offer.
I have a brilliant assistant who helps me and between us we love supporting a variety of local small businesses and sole traders with their social media, research, bookkeeping and general administration. We really enjoy seeing our client’s businesses grow by doing the back office tasks while they concentrate on the day job! We are efficient, friendly, approachable, and proactive in all that we do.
I have owned Pink Spaghetti PA Services Sutton Coldfield for 3 years and have previously worked as a PA at all levels within Higher Education, and before that I was a Manager at a family run hotel. I have always been lucky to have a great deal of autonomy in the roles I have held which has led me to do a massive variety of work.
I love finding out about the bones of a business and working with a structure to improve and bring in efficient systems, which ultimately save time and money. I am highly motivated and enjoy working through a project to unravel the mess!
Pink Spaghetti Sutton Coldfield has an assistant who really adds value for our clients. Together we are used to working with a wide range of online systems that add worth to a small business.
We are deeply passionate about small businesses and thoroughly enjoy looking after businesses in Sutton Coldfield, Lichfield, Tamworth, and surrounding areas.
Claire’s expertise is social media. With ten years’ experience in marketing working within the private sector, Claire really enjoys looking after the posting and interaction of client’s social media accounts and can adapt her writing skills accordingly. After working in various admin teams for over 20 years’, Claire can also turn her hand to many different tasks within given time frames, whilst having a good eye for detail.
Why a virtual assistant?
The role of a Virtual Assistant focuses on providing client assistance and support, concentrating on the day-to-day 'doing'. In essence getting through the tasks that you just do not want to do, or even have the time or expertise to do. We work with small business owners who delegate and outsource their tasks, thus freeing their time to concentrate on what they are great at!
Working as an independent contractor, a Virtual Assistant will provide your business with a cost-effective resource. There is no holiday or sick pay, no Tax, NI contribution or pension costs. You don’t pay for coffee breaks or office chats! We can offer a ‘pick-up, put-down’ hourly rate service, or if you are looking for something more stable, we offer retainer agreements from just 4 hours a month – we work to whichever suits your business. Our pricing is clear and honest, and we can work to your budget.
Why Pink Spaghetti?
As a Business Owner of a franchise, it means I have access to all the Pink Spaghetti team and the vast knowledge we have between us. We are quick to help and support each other which means our clients are getting the absolute best service. Working with such a friendly and approachable group of people means there is help available for any large projects, or to cover sickness or holidays. This means we never let our clients down as there is always someone there to cover, if needed.
Owning my Pink Spaghetti franchise puts me in the best place to understand your business needs – we are small business owners too! We love what we do, we enjoy helping others with our wide skill set, and becoming part of your team for however long you need us for, is a privilege.
We are down to earth and organised, and our clients can comfortably outsource to us without the hassle of employing.
A range of Virtual PA Services
Our clients are full of surprises. From invigilating exams and marking exam papers, to buying Christmas gifts, we are more than just a Virtual Assistant. We also do the typical office administration tasks like diary and inbox management, arranging travel and meetings, general organisation and administration, updating documents or presentations, bookkeeping, event organisation, email marketing, social media management, content writing and website updates, to name a few! We try and tick things off the business owners to do list!
Case Studies Here is how some of our customers use us.
We have worked with this Lichfield based Company for 3 years, providing a range of administrative assistance. We look after all their bookkeeping which has accounts in GBP and Euros. We look after all their administrative office tasks from preparing presentations, health and safety and bid documents, to data entry on snag manager.
A Charity based organisation
We have worked with this organisation for 2.5 years organising and advertising their events on all social media platforms. This organisation runs on a free membership basis and we organise the membership database, including regular communication to its members through mailshots. This organisation really benefits from the flexibility of a virtual assistant.
A Logistics Consultancy
We have worked with this Sutton Coldfield based client for two years providing support with its social media posting, bookkeeping and business development. We have been working on a Government bid where we have organised all the stakeholder meetings, collated action points and gathered information for submission. We also attend, arrange and clerk its quarterly board meetings, process the minutes and ensure actions are completed.
A Business Broker
This client has worked with us for nearly 3 years. We manage all the enquiry emails, manage the CRM system, follow these up with telephone calls, arrange the nondisclosure agreements, send out all the relevant information and where required we set up meetings. We act as the front office to this business and the gate keeper to save our client time.
A Recruitment Consultancy
This client has worked with us for 2 years, on a regular retainer basis. We work virtually for
their team but also have a day a month working with the team in the office. We do all their
invoicing, pull together information for bid presentations and any project work. Organising
and following up with testimonial and updating their website. We are an integral part of their
team and enjoy the variety of work.
What our Customers Say
“I’ve known Jayne since we met at a local Networking Women’s Event. I just loved what Jayne told me about her business as a Virtual PA and I just knew I would need her services. Jayne has done a number of pieces of work for me and has helped with lots of questions about different things which has really helped me. Jayne is great - really helpful, friendly and works well especially under pressure. I will be continuing to use Jayne as she has really helped me to move forward with my business. I have no hesitation recommending Jayne to those who wants a professional Virtual PA, who can continue to work for you especially in these times of virtual working.”
“Jayne has been a PA to our voluntary group for parents and carers of children with special educational needs and disabilities for over two years and I don't know where we would be without her. She is reliable and dependable with considerable skills in IT and social media. She looks after our membership database and running of events. She is always very courteous when dealing with our members. She is also very flexible and well able to meet our needs which often include evenings and weekends. Jayne is committed to her work and cares very much about what we are trying to achieve. She is a vital member of our team.”
“Jayne is the perfect VA! Always ready to help, efficient and effective. Jayne helped me with the design of my new brand logo - which I love!
She’s also assisted in other IT areas that I hadn’t had time to do myself.
Her services are incredibly cost effective and most importantly always with a smile!
Areas Served By Our Sutton Coldfield Office
BBased in Sutton Coldfield, this office serves areas across West Midlands, South Staffordshire and North Warwickshire including:
Sutton Coldfield | Streetly | Aldridge | Great Barr | Lichfield | Tamworth | Fradley | Atherstone | Coleshill | Minworth
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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