Contact Kelly
Telephone 0333 355 4172
We'd love to learn more about your needs and explore how we can support you.
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Virtual Assistant Mole Valley, Epsom & Dorking
I’m Kelly and I am the owner of Pink Spaghetti Mole Valley, Epsom & Dorking. I live in Ashtead and am a pro-active and efficient virtual assistant. I thrive on helping local businesses and individuals tick more things off their endless to do lists! Let me take on the tasks you find time-consuming, challenging or mundane, allowing you to do the things you enjoy doing the most and giving you a better work-life balance.
I offer a range of essential business tasks including general administration, diary management, event planning, social media management and finance support plus being a general sounding board when needed. For individuals, I can help with your life admin to free up your time, including gift buying, restaurant research, appointment booking, school communication and much more.
Why Me
I have spent most of my career in publishing across a variety of roles involving content writing, marketing, social media, business management and finance. I’ve managed teams of all sizes, huge budgets and juggled tight deadlines. I’m friendly, productive and highly organised.
I have always had a passion for small businesses and dreamed of setting up my own company so when the opportunity to own Pink Spaghetti Mole Valley, Epsom and Dorking came up in 2023, I knew it was the best of both worlds. After a fantastic first year with Pink Spaghetti Mole Valley, which has seen me win two awards and take on two team members, I'm more excited than ever to help small businesses thrive.
I always take the time to understand your business and support you in whatever way I can to lighten the load. Pink Spaghetti’s flexible approach means you only use the exact hours you need so please get in touch to discuss how I can help. Let's work together to create a more balanced and productive business life for you!
My Team
My team really adds to my expertise. Alongside my immediate team, I rely on the support and assistance of the network of Pink Spaghetti franchisees and their teams to offer a vast range of services to support small businesses in the Mole Valley, Dorking and Epsom areas.
Lisa
Lisa is a Journalism graduate with a love for social media as well as writing, in all its formats. Whether it’s drafting a quick caption or jumping into a longer piece, adapting to different styles and tones, is always at the heart of what Lisa does. Canva is her creative playground, where she loves designing eye-catching and engaging content! Lisa is a whizz at admin and organisation too and loves building relationships with our clients.
Lou
Lou is passionate about efficiency and strives to help clients to maximise their time. She joins the team with a wealth of experience organising senior leaders both in the financial sector and education. Lou is highly organised, efficient, and also brings experience of running her own small business using social media marketing. Lou enjoys the wide range of tasks given by our Pink Spaghetti clients and has a variety of skills that can be adapted to suit any business need.
Why a virtual assistant?
A virtual assistant does not just cover the traditional diary management and minute taking tasks, we are more of a virtual personal assistant, a clone of you as the business owner, getting through the tasks you don’t want to do, don’t have the time or the inclination to do. We are used to working with people who are amazing entrepreneurs, but by outsourcing and delegating their tasks, the time it frees up allows them to focus on what they are great at.
Using a virtual assistant is a cost-effective way of adding resource into your business. No holiday or sick pay, no tax, NI or pension costs, you don't pay for coffee breaks or office chat, and we are already trained in the things you need done. We offer either a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, and this means I have all these great people to call on. So, if I don't know the answer to something, there is always someone to ask to help. They are such a lovely bunch of friendly people and they can help if large projects come in, or cover through holidays and sickness. This means, for you, resource is always there even when I am not.
At Pink Spaghetti we appreciate how much there is to do - we are small business owners too! We are a friendly, approachable and humble bunch and enjoy becoming part of your team for as much or as little time as you need us. Our clients enjoy outsourcing to us without the hassle of employing.
A range of Virtual PA Services
The tasks we carry out are as varied as our customers! They are typically administration, social media, organisation and marketing tasks and we can be seen with a pile of receipts, or setting up a CRM system. We get involved when a business owner has had something on a list for a while but never quite gets around to doing it.
Case Studies Here is how some of our customers use us.
Career Coaching Company
We run the marketing for this business; we come up with content ideas, write social media posts, create images and manage all social media scheduling. We also do all their video editing and have overhauled their YouTube channel and created a more consistent feel to their company videos. Other regular tasks including updating their website, producing regular newsletters and helping to refresh their company templates.
Events Company
For this fast-paced, small and dynamic events company we research venues, source supplier quotes and book travel and accommodation. This Ashtead-based business have great systems and processes in place but need an extra pair of hands to help with a range of admin and research tasks which enable them to take on more projects. We’ve also recently started running their social media too, creating branded images and planning and writing content. As well as this, we ensure they have great engagement and help with responding to comments and messages.
Independent Professional Body
We help this Epsom-based company with admin tasks such as template creation, website updating and proofreading. We also assist with events and research tasks. Kelly’s background in membership and subscriptions serves us well to act as a sounding board for company strategy and growth.
Charity
When we started working for this small charity, they didn’t have many processes in place so we set up a CRM system, created a newsletter template, reorganised the main email inbox and set up some additional fundraising systems. We help with fundraising ideas and implementation and produce their monthly newsletter.
What our Customers Say
"I've been working with Kelly for three months now, and I'm incredibly grateful for the significant reduction in my workload. Kelly's support has not only lightened my burden but has also empowered me to approach tasks with a newfound sense of creativity. Kelly’s guidance has been invaluable in managing tasks efficiently across my businesses, and I'm truly thankful for Kelly’s assistance."
Jarah - Charity Founder, Therapeutic Coach and Music Label Director
"Since April 2024, we’ve had the absolute pleasure of working with the incredible Kelly and her team at Pink Spaghetti. From day one, she has gone above and beyond, proving herself to be an invaluable part of our team. Her flexibility, high attention to detail, and unwavering commitment to excellence have made all the difference in keeping us organised and on track. Whether it’s managing the finer details or stepping in to support us at a moment’s notice, she does it all with efficiency and a smile. If you’re looking for someone to help take your business to the next level, we couldn’t recommend her more highly! Thank you, Kelly, for everything you do—you’re an absolute superstar!"
Nicola Todd, Sunflower Event Team
“We have been working with Kelly at Pink Spaghetti for the past 4 months and are simply delighted with what she has been able to achieve in such a short space of time. Kelly is exceptionally organised, clear, focused and builds good working relationships very quickly to ensure that she understands what is needed. She has been able to come up with innovative ideas and we have really appreciated her care in wanting to understand our business and what is important to us. We are thrilled to have found Kelly to support us on marketing and social media.”
Kate Mansfield, Career Counselling Services
Areas Served By Our Mole Valley Office
Based in Ashtead, this office serves areas across Surrey Hills, including:
Epsom | Dorking | Betchworth | Sutton | Banstead | Horsley | Bookham
Key tasks...
Administration
Artwork creation
Business Branding
Business Development
Canva Experts
CRM management
Customer Service Support
Data entry
Diary management
Email management
Email Marketing
Financial Administration
Marketing
Minute Taking
Newsletter creation
Organisation
Outbound calls
Personal Assistant
Project Management
Reminding
Research
Retainer Agreements
Seasonal updates
Small Business Administration
Social Media Management
Spreadsheets
System research
Template creation
Virtual Assistant Services
Website management
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