Virtual Assistant Milton Keynes and Towcester
I am Nicola Case and I run Pink Spaghetti Milton Keynes and Towcester, but it not just my skills you are getting. I have a fabulous team who understand what it takes to run a small business and the skills to support you – allowing you to work on your business rather than in it.
I am based in Towcester and the team extend our reach to cover Milton Keynes, Leighton Buzzard, Buckingham and Olney.
Loving what you do is essential in business and that is why being a virtual assistant is perfect for me. I have always loved working with small businesses in a sales and marketing capacity, giving them the skills and support they need, exactly when they need it – now I do this every day.
Our approach is simple – we listen to what you need, we give guidance on the best way to progress and we get the job done.
I have been in business as Pink Spaghetti for 3 years now and prior to that I was self employed for 5 years where I specialised in offering sales and marketing support to small businesses.
My career has spanned customer services, sales and marketing management with a particular focus on business strategy, communications and customer acquisition and retention.
I love a challenge, am highly organised and enjoy working with clients to develop and implement their strategy.
Skills that my clients have benefited from so far include CRM design and implementation, marketing strategy and tactical implementation, website building and wider PA support services such as diary management and business management.
The team behind me add to my own expertise, allowing us to support you with anything your business may need - from marketing analytics through to bookkeeping and admin support. Our driving mission is to help you find creative and workable solutions to your business problems.
We work with local businesses in and around Towcester, Milton Keynes and Buckingham and are always happy to have a chat to make sure we can not only offer you the right service, but that we are also the right fit for your business.
As a mum of 4, and with previous experience in business administration roles, Becca is a master of organisation. Her attention to detail and being task oriented has meant that Becca is a great addition for those clients who are looking for administration support, email management and both business and domestic organisation. Becca is also my right hand when it comes to setting up CRM systems for our clients.
Nicky is a performer with a successful singing career. Experienced in both social media and website builds for her own brands, she offers a wealth of experience in this area for our clients. She manages our social media clients and works with tools such as Trello to ensure our clients are kept up to date on what is happening with their social media marketing. Nicky is not just limited to marketing though – she also brings a working knowledge of bookkeeping having supported various clients in getting their receipts and invoicing in order and up to date.
Why a virtual assistant?
Why outsource to Pink Spaghetti Milton Keynes?
Convenience. Increasing skills in the business. Time to focus. Scalability. Flexibility.
When I ask my clients and prospects why they are looking for a virtual assistant, these are the reasons that they give.
As an entrepreneur, business owner or busy professional you will have demands placed on you at every turn. Having someone you can rely on to help you with the tasks you do not have the time, skills or inclination to do, not only offers peace of mind – it can free up your time to focus on growth.
Outsourcing to a virtual assistant not only covers the above, it is also a cost-effective way to scale your business. You only pay for the hours you need and there are no other considerations such as tax, NI, pension contributions, holiday or sick pay.
We know that budgets are important to our clients and so we offer transparent pricing and can work on either a pay as you go model or a retainer agreement so you know that you have a dedicated number of hours from our team.
Why Pink Spaghetti?
The power behind Pink Spaghetti as your virtual assistant is that you not only get myself and my team. Pink Spaghetti is a franchise and we are supported by a large network of other franchisees.
How does this benefit you?
With over 50 experienced professionals to call upon, it is likely that we have the exact skills and expertise your business requires – exactly when you need it. We will manage every aspect for you, so you don’t need to spend your valuable time looking for additional skills. In addition, it also means that we cover holiday periods so you will have access to a PA all year.
We are a friendly and approachable team and love being a part of our clients business – regardless of whether that is on an ad hoc basis or on an ongoing monthly retainer.
A range of Virtual PA Services
Being a virtual assistant working with many different clients, it is safe to say that our workload is as varied as our clients.
We can offer services such as marketing strategy, copywriting and proofreading, social media, marketing and data driven analytics, email marketing, telemarketing, administration, business and domestic organisation, and business management and customer engagement.
During any one day you can find us sat working through a pile of receipts, building CRM systems, telling our customers story, undertaking customer feedback surveys and even restructuring a clients app to ensure it meets the demands of the audience.
Case Studies Here is how some of our customers use us.
We have worked with this client over 2 years and started out supporting them with some basic admin tasks and data cleansing. The relationship has grown and we now look after their email marketing and offer a sounding board for marketing ideas and proofreading publications.
This Towcester based client came to us after reading an article on how we have helped other clients boost their social media presence. We manage this client’s social media accounts to ensure a regular presence across all their channels. We create all their posts and ensure a consistent brand style and voice with their customers at the heart of what we do.
Hair loss and aesthetics clinic
We have been working with this Milton Keynes based client since I launched Pink Spaghetti. Working predominantly as their outsourced marketing department we cover their social media management, website, and marketing communications. More recently we have increased our services to include business management, email monitoring and even supplier management. This is has led to us seeking new suppliers and being trained as product experts to help support their clients.
This client offers expert high performance coaching for both businesses and sporting organisations. For this client I act as PA to the Director, monitoring email and diary management. We also look after their event programme to ensure clients are taken through an organised workflow to sign then up for attendance.
What our Customers Say
"As a business owner, you meet a lot of people who say they can help you. Nicola is one of those people that actually does it! She took the time to listen to me and learn about my business so that we could create a marketing plan that actually works, she will regularly review things and make sure that tweaks are made when needed so everything stays on track. On top of everything, she is so easy to work with and always brings fresh ideas to mix."
– Claire Harris, Pets 2 Places
"Running your own business can be overwhelming so it’s vital to find people you can outsource to as much as possible. Nicola was recommended to me by my network. She did an excellent job sorting my admin and data and delivered everything on schedule. Now she looks after my email marketing and ad hoc marketing, including proofreading my books. This saves me time, allowing me to focus on other areas of my business. I am happy to recommend Nicola at Pink Spaghetti."
Niraj Kapur, Everybody Works in Sales
"Nicola describes herself as the "back up plan for busy professionals" however she is so much more than that! The support and guidance she has given myself and my business over the years has been incredible and has kept me on track in terms of sales, planning, forecasting and a lot more. Nicola understands the time pressures and constraints that we work under and always makes herself available to help, providing guidance on best practices to increase productivity and minimise costs. If you need help within your business, I would highly recommend Nicola - she always exceeds expectations."
Simon Read, The Willow Wand Limited
"Nic and her team have been fantastic at supporting our own business growth over the years. From social media marketing through to telemarketing, they took the time to understand our business, our clients and represent our brand perfectly. As a busy business owner it is great to know that I can set a project and just let the team run with it and that it is all under control. The flexibility of being able to scale any telemarketing projects has been invaluable – especially during the pandemic. If you are looking for marketing support I would certainly recommend getting in touch with Nic at Pink Spaghetti."
Ian Ryves, Wellbeing Fitness
Areas Served By Our Milton Keynes Office
Based in Milton Keynes this office serves areas across Buckinghamshire, including:
Bletchley | Leighton Buzzard | Wing | Woburn | Woburn Sands | Newport Pagnell | Salford | Tyringham | Silverstone | Towcester | Olney | Buckingham
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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