Virtual Assistant Horsham, Crawley & Haywards Heath
I am Sandra Da Silva-Creasey, and I run Pink Spaghetti PA Services Horsham, Haywards Heath & Burgess Hill in West Sussex. I have an amazing team of virtual assistants that specialise in everything it takes to run a small business, allowing you as a business owner to do what you do best.
I live in Horsham and am passionate about supporting small businesses in the local area. I set up my business because I LOVE doing the background work everyone needs for their business and truly thrive on helping others achieve their goals.
I work with a variety of businesses from retail shops, community enterprises to business coaches, we help them in several ways from Social Media Marketing, Newsletters, Transcribing, Website updates to Bookkeeping. No task is too big or too small.
I really care about my clients and take time learning about their businesses, working closely with them to see how I can continuously help increase efficiency by being pro-active along the way. I pride myself on being a friendly, outgoing person who delights in helping you gain control enabling you to enjoy the smaller things in life and concentrate on the core part of your business, taking it to the next level.
I have been in business for over 20 years and have brought with me a wealth of experience gained in senior management positions within the hospitality industry, Finance, and care sector. I have been fortunate enough to work in a variety of roles including marketing, recruitment, payroll, corporate responsibility, and guest services and have also had the pleasure of opening a brand-new hotel so know only too well the drive and determination it takes to make a business succeed.
I am highly organised, very used to and motivated by tight deadlines and quickly build rapport and confidence with others, becoming an enthusiastic extra pair of hands for your business. I love a challenge and thrive on helping my clients find creative solutions to problems.
My team really adds to my expertise. In the team are specialist administrators, website developers and graphic designers who are used to using a wide range of systems used by small business owners.
We are always happy to have a no obligation chat, to see if we are the right fit for your business. We are passionate believers in small businesses and are very happy working with people from around the Horsham District and the surrounding areas.
Kiri has previous experience in running her own small craft business and loves to be organised. She has a variety of skills that can be adapted to suit any business need but her real talent lies in her creativity. Having a graphic design background means she thinks out of the box and produces fantastic artwork for our clients. Kiri's planning and research are second to none and her commitment and enthusiasm to take on new challenges alongside her "always positive" approach is a breath of fresh air.
Nikki has returned to the workplace after spending several years looking after her family. She is relishing the challenge of being back at work. Her previous role as a web designer and web content manager has been hugely transferable to our varied workload. Nikki is fantastic with our social media and website management and has proven to be very conscientious and methodical with great attention to detail which combined with her technical expertise is a true asset to our team and our Pink Spaghetti clients.
Debs supports our clients with all the behind-the-scenes tasks of running a successful business. Handling all the Administration from organising company events, diary management, research, preparing and delivering presentations as
well as Social Media Marketing. As a highly experienced Executive PA to London Directors and having also run her own small Health Company for many years, Debs’ passion is to support our clients’ businesses helping them achieve their
best, knowing her organisational skills and expert second pair of eyes are making a real difference.
Karen is an expert user of Microsoft Office including Excel and PowerPoint. With a background in Adult Education, Karen is methodical and very organised. She prides herself on accuracy and attention to detail and has a fantastic flair for writing content. Karen loves the variety of the work and excels working with diverse clients to successfully deliver exciting and engaging social media campaigns. To add to this she loves copywriting, creating newsletters and producing fantastic blogs for our clients.
Why a virtual assistant?
As a virtual assistant we see the value our work gives to our clients, we are not simply a secretary covering diary management or taking calls in the traditional sense but so much more. We are your right hand, literally a clone of you helping you every step of the way as a business owner. We are used to working with entrepreneurs that are great at what they do. We let them focus on the core part of their business where their true passion lies by ticking off their to do list and completing all the tasks that they don’t want to do, don’t have time for or the inclination to do.
Besides giving our clients the extra time to spend with their families, the one crucial element that our clients love about having a virtual personal assistant is the ‘Peace of mind’ it gives them. Knowing that they can fully trust us to complete a task with the utmost care and confidentiality needed.
Virtual Personal Assistants are also a cost-effective alternative to employees, especially when you consider there isn’t any holiday or sick pay, no tax, NI or pension costs. You will not be paying for coffee breaks or office chit chat either, so essentially you will be eliminating all the unproductive working hours you have with an employee. The big plus is you won’t have to train us, we are already trained in all the tasks you need us to do.
We offer either a “pick up, put down” hourly rate or retainer agreements from just 4 hours per month which offers you something more stable – whichever suits your business. We pride ourselves on open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, which means that I have a great team of people to call on, whenever I need to. I see them as my Pink Spaghetti Family, so If there is something, I can’t answer myself I know I have someone who can. If a large project comes in or if I am ill or need holiday cover, I can always count on them. No task is ever too big or too small.
As small business owners ourselves we appreciate how much there is to do! We are a friendly, honest, and down to earth bunch of people that love nothing more than becoming part of your team and helping your business thrive. Our clients enjoy outsourcing to us without the hassle of employing.
A range of Virtual PA Services
We love the variety in the tasks that are given to us from administration, social media management, organisation, bookkeeping, website updates to arranging events or researching the best CRM for a business. We can get a project off the ground that has been dormant for a while or complete old tasks that you have been putting off.
We welcome all sorts of tasks and always love rising to the challenge a new task presents.
Case Studies Here is how some of our customers use us.
Executive Training Coach
We have worked with this East Grinstead based client for several years now, managing their online training workshops by initially researching the best platform for them to launch their courses on, looking at platforms such as Thinkific, Teachable to Learnworlds. Subsequently uploading their training workshops and videos on a regular basis and editing the site for them as required. We also create newsletters for their sponsors that goes out to their vast database.
Community Support Company
This is a new client who we support in a number of areas. We have become their personal virtual assistant in many ways by updating the valuable information on their website, sending out weekly newsletters and researching sponsors that would work well with them. They currently support a huge community in Worthing and have a very active Community Facebook page. We have also recently been asked to help in moderating the page and we manage their Social Media accounts in promoting this valuable service.
This Sussex based client used our services to complete a large project that had been weighing on their minds for some time. The work was time sensitive, highly confidential and needed great attention to detail. We had a timeframe of 3 months to complete the work and we are pleased to say it was finished ahead of time.
Independent Retail Company
We have worked with this Steyning based high street company for over a year handling their social media accounts. We create branded posts for them, researching the content, scheduling out their posts and managing their Etsy page to ensure their online sales are working effectively and compliment their high street presence.
What our Customers Say
“Sandra is reliable and efficient always working hard to fit what we give her within a realistic timeframe and budget. Always available in an emergency situation eg. when your website crashes with a calm demeanour and safe pair of hands to know what to do and who to call! I have no hesitation in recommending Sandra for PA work whether it be a small one-off project or on-going support work.”
Camilla Gooden – Co-Founder of SUDC UK
“I have worked with Sandra for just over a year now. Her support and dedication, along with her professional approach has been a welcomed and valued addition to my business and I look forward to continuing our partnership as our businesses grow. Sandra, thank you for all your hard word, encouragement and Pink Spaghetti touch.”
Sarah O’Connell – The Sussex Baby Show
“I can not recommend Sandra enough to anyone who wants to start a business. Her insight into social media and marketing is invaluable. Particularly all the different functions in Facebook, linking these to other social networks. Her inspirational 1-1’s sessions are incredibly good to empower you to move forward in your business.”
Sarah Whitely – Skylarking Kids
“I'm a business owner of an environmental and engineering consultancy. We've used Sandra at Pink Spaghetti on a few occasions for advice and delivery of a range of tasks. She's a cut above the rest that's for sure. When we've been in a tight situation, she's always been very supportive and delivered, even with tight perhaps unreasonable timeframes. Fair and reasonable pricing coupled with excellent service & delivery makes it good value, justifying selecting Sandra. We're delighted with this and should we have a task that needs to go external, we will not look any further than Sandra.”
David Rutherford – Turnkey Regeneration
“I have tried working with a number of VAs in the past but never really found the right fit for my business needs - until I met Sandra. From our first call, Sandra listened carefully to what I needed in terms of support for business, asked only those questions necessary to get the job done, and clearly explained her pricing structure and terms of conditions of work. She made herself and her team available straight away and frequently keeps me up to date on the tasks I delegate to her. Working with Sandra and her team is easy! She has a wide skill set to draw upon and is always honest about where her strengths lie. If she is not the right person for a particular task, she can reach out to her network of VAs to find someone quickly who fits the criteria more closely. Sandra's works fast (!) and demonstrates excellent attention to detail. She is very professional, flexible, friendly, extremely efficient, and thorough, and I could not recommend her more highly. Thanks for keeping me on target Sandra!”
Leigh Otterson-Walter – Worthing Mums and Dads
Areas Served By Our Horsham, Crawley & Haywards Heath Office
Based in Horsham, this office serves areas across West Sussex, including:
Burgess Hill | Haywards Heath | Horley | Cranleigh | Billingshurst | Partridge Green | Steyning | Henfield
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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