Virtual Assistant Basingstoke
I am Mandi Martin, the proud owner of Pink Spaghetti Basingstoke, where I help and support business owners by giving them extra hours in the day. As a Virtual Assistant, I do whatever it takes to help likeminded business owners flourish and grow. This gives you time to focus on what you do best!
I live in Basingstoke and set up my business because I love supporting entrepreneurs by doing a variety of tasks, ranging from admin assistance, website management, social media, marketing, through to data entry and CRM support.
I am an approachable individual who loves helping my clients and being pro-active in my support.
With over 10 years’ experience as Admin and PA Manager, I am thorough, efficient and pride myself on my ability to help people and their businesses flourish and grow. With me, you are guaranteed a confidential, flexible, and personal service.
I come from a fast-paced corporate background and bring a diverse and comprehensive range of skills. This helps me prioritise tasks and ensure responsibilities are completed in a timely manner. I love a challenge!
I love being able to help overwhelmed business owners with a variety of tasks, namely social media, content management, digital marketing and of course administration duties. Those essential tasks that need to be done, but don’t want to do… I love them.
Why a virtual assistant?
Virtual Assistants are not there just to cover traditional diary management and minute taking. There is much more to our abilities. We love learning about you, and your business, so that we can essentially run your business with you! We work through all those tasks you don’t want to do, don’t like to do, or don’t know how to do. Even those that you do like to do, but perhaps don’t have the time for.
We essentially give you time back in the day to work on what you do best. Selling your services, or products! Using a virtual assistant saves you time, money and most importantly, your sanity. It is a cost-effective way of adding resource into your business. There is no holiday or sick pay, no tax, NI, or pension costs, you do not pay for coffee breaks or office chat, and we are already trained in the things you need done!
We offer a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we always work to your budget.
Our clients vary across all industries, such as marketing companies, personal trainers, creative makers, virtual tutors, networking hosts, solicitors to painters and decorators. Tasks completed also vary between businesses as everyone’s requirements differ. Our main support is social media management, content writing, email and diary management, CRM support to newsletters!
Why Pink Spaghetti?
Being part of a franchise is one of the best decisions I have ever made! I may have stepped out in to an unknown world of being self employed, but with Pink Spaghetti’s help, I have learned more in the time I have been a franchisee than I did in my whole working life so far!
Having a ready made ‘business in a box’ with unlimited support from those who know how to make it work, was worth every penny.
My range of colleagues, whose expertise vary, is like gold dust! We are there to offer limitless advice and suggestions for each other and help each other’s businesses flourish.
I love being part of a network where we can all work together – it really is like a family.
A range of Virtual PA Services
The tasks we complete vary from client to client. Typically, we complete administration duties, email and diary management, CRM support, and auditing (telephone, email or online). Other tasks we support with include basic bookkeeping – either on apps or spreadsheets.
Many clients use me for social media management, content writing, blogging, digital marketing, and website updates. These are things they need more support on as we are becoming more and more digitally advanced. We also love creating and sending newsletters on a regular basis.
We love doing all the back-office support that is essential for small businesses.
Case Studies Here is how some of our customers use us.
Regional Director for Networking
I worked with the director of a networking group in Bordon, offering administration support and social media management. With regular posts about upcoming events and guest speakers, promotion of her group (including boosting Facebook posts) and engaging with current members we were able to grow her numbers. In terms of administration, I would liaise with venues, ensure numbers visiting were correct and meals were ordered for guests.
Painter & Decorator
Offering email, diary and administration support for a painter and decorator in Fleet. By being the first port of call for all incoming emails, regularly booking appointments with customers, managing diary movements, and implementing procedures to ensure smooth running of the ‘back office’. I have also created quote templates to ensure consistency within the business. Regularly make telephone calls on behalf of the company to carry out research, respond to all email queries and regularly provide updates to both the owner and customers.
Legal Marketing Company
Working as part of a marketing company, I am their account manager for a legal firm - creating all Social Media posts across Facebook, LinkedIn, Twitter, Google My Business and Instagram for one of their clients. My duties also include regular updates (stories, engagement) on Instagram. We also create all the posts for the owner of the legal marketing company.
We create monthly reports with insights on posts, analyse accordingly and offer suggestions for the next few months.
Assisting a Virtual Tutor (based in Alton and Basingstoke) with all social media and content posts. They are currently using Facebook, Instagram, Twitter and have recently expanded to Pinterest. We ensure all platforms are consistent with their message and branding. We research and write all posts, publish to the relevant platforms, and respond to comments, questions and queries. In addition to this we have recently started to write and send out a monthly newsletter to their subscribers.
What our Customers Say
“Mandi Martin from Pink Spaghetti PA Services Basingstoke has been creating and posting my Social Media for the past two years. She is absolutely amazing. She got to know me well, asked what I wanted to get across, and made beautiful post, on brand, with my voice. I always felt secure in what she posted and knew it would be what I wanted to say. It was such a relief to be able to hand this over without any worry to Mandi. I highly recommend her. She will help you grow your business and do the jobs that you don't like doing. Thank you, Mandi you're brilliant."
“Mandi is marvellous. Highly recommend her.”
“My grateful thanks to Mandi at Pink Spaghetti who has sorted things out for me. She comes highly recommended and I get no commission saying so!”
“I have to say, if I wasn’t working with you, I would have given up by now."
“Mandi helped me out at short notice when a colleague asked me to hear an Employee Grievance and I needed a note taker and meetings notes produced quickly post the hearing. Mandi's availability and turnaround times were excellent as were the quality of the notes on what was a rather technical topic. Thoroughly recommend!”
Areas Served By Our Basingstoke Office
Based in Basingstoke, this office serves areas across Hampshire including:
Basingstoke | Hook | Alton | Chineham | Lychpit | Old Basing | Oakley | Hartley Wintney | Odiham | Fleet | New Alresford
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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