Luci McCallum
Telephone 0333 355 0984
Contact Luci
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Virtual Assistant Basingstoke
Hi, I am Luci, owner of Pink Spaghetti Basingstoke, Alton and surrounding areas. I work with a highly skilled team of virtual assistants who have the expertise to support business owners and private households who need an extra pair of hands that come with skill and experience and the ability to dive right in and make a difference to your business and private life.
I live in Hampshire and love supporting clients by taking care of all their marketing requirements and time-consuming tasks helping you find creative solutions to problems. main objective is to “Free up your time so you can focus on your main business activities and be able to enjoy a better work-life balance whilst adding value and helping your business to thrive.”
I offer a range of essential business services including typical EA / PA support, online marketing support, general lifestyle support, accounting support, sales support through to research and compliance support thereby eliminating the constant juggle between building your business and finding time for the admin that comes with it.
I strive to offer my clients excellent customer service whilst exceeding their expectations tackling the tasks that often fall through the cracks – the ones that you’d rather not handle, lack time for, or simply aren’t sure how to address.
Why Me
Originally from South Africa, I have spent the past 17 years living and working in Hampshire. Before setting up this business, I had the privilege of working for a multi-faceted food manufacturing and farming business where I held various senior positions. Through this journey, I honed a diverse skillset, wearing many different hats along the way. I was able to gain useful insight and knowledge of business administration and lifestyle support through an assortment of roles I performed over the years.
From Accounting, Food Safety and Compliance, Human Resources, Marketing, Relationship Management, Account Management, Project Management through to Event Management. The complexity of business is something I appreciate which led me to research becoming a virtual assistant. I am organised, honest and solution orientated with a high level of attention to detail. From general accounting, insurance, creating business policies and procedures, contracts, tenders, costings, pricing strategies through to personal visa applications, navigating health and safety, food safety, human resources and marketing.
Why a virtual assistant?
A virtual assistant does not just cover the traditional diary management and minute taking tasks, we are more of a virtual personal assistant, a clone of you as the business owner, getting through the tasks you don’t want to do, don’t have the time or the inclination to do. We are used to working with people who are amazing entrepreneurs, but by outsourcing and delegating their tasks, the time it frees up allows them to focus on what they are great at.
Using a virtual assistant is a cost-effective way of adding resource into your business. No holiday or sick pay, no tax, NI or pension costs, you don't pay for coffee breaks or office chat, and we are already trained in the things you need done. We offer either a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, and this means I have all these great people to call on. So, if I don't know the answer to something, there is always someone to ask to help. They are such a lovely bunch of friendly people and they can help if large projects come in, or cover through holidays and sickness. This means, for you, resource is always there even when I am not.
At Pink Spaghetti we appreciate how much there is to do - we are small business owners too! We are a friendly, approachable and humble bunch and enjoy becoming part of your team for as much or as little time as you need us. Our clients enjoy outsourcing to us without the hassle of employing.
A range of Virtual PA Services
The tasks we carry out are as varied as our customers! They are typically administration, social media, organisation and marketing tasks and we can be seen with a pile of receipts, or setting up a CRM system. We get involved when a business owner has had something on a list for a while but never quite gets around to doing it.
Areas Served By Basingstoke Office
Based in Basingstoke, this office serves areas across Hampshire, including:
Alton | Oakley | North Waltham | Hannington | Dummer | Odiham | Lasham | Long Sutton | Medstead | Hook | Chineham | Sherbourne | Bramley | Old Basing
Key tasks...
Administration
Artwork creation
Business Branding
Business Development
Canva Experts
CRM management
Customer Service Support
Data entry
Diary management
Email management
Email Marketing
Financial Administration
Marketing
Minute Taking
Newsletter creation
Organisation
Outbound calls
Personal Assistant
Project Management
Reminding
Research
Retainer Agreements
Seasonal updates
Small Business Administration
Social Media Management
Spreadsheets
System research
Template creation
Virtual Assistant Services
Website management
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