Contact Trish
Telephone 0333 355 6623
We'd love to learn more about your needs and explore how we can support you.
Let's connect for a brief discovery call, where we can discuss your unique challenges and how we might be able to assist. Click the link below to book a time that works for you.
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Virtual Assistant Durham & Darlington
Hello, I’m Trish Guy and I run Pink Spaghetti Durham and Darlington. I live in Sedgefield and provide virtual personal assistant services to small businesses across County Durham and Darlington.
I love helping small business owners by handling the back-office tasks that keep their businesses running smoothly, so they can focus on what they do best. From managing customer enquiries, data entry, bookkeeping to chasing invoices, expense filing, and document formatting - I provide hands-on support to streamline your operations.
With a keen eye for detail and a proactive approach, I take the hassle out of administrative work, ensuring everything runs efficiently behind the scenes. Whether you need ongoing assistance or ad-hoc support, I’m here to help.
Why Me
I have over 20 years experience working in client-facing roles in professional service organisations and more recently I have worked in the public sector.
My experience includes working within HR, including providing outsourced HR support and working in personal tax departments in accounting and law firms. I have worked with a diverse range of clients during this time which has given me a great deal of experience in listening and understanding clients to provide support tailored to their needs.
I take pride in building strong relationships with my clients, ensuring I understand their needs and to deliver tailored solutions. I am friendly and approachable, with a keen eye for detail. I also love learning new systems, so I can quickly adapt to your processes and provide the support you need with minimal disruption. Let me take care of the admin, so you can focus on what you do best!
Why a virtual assistant?
A virtual assistant does not just cover the traditional diary management and minute taking tasks, we are more of a virtual personal assistant, a clone of you as the business owner, getting through the tasks on your to-do list you don’t want to do, don’t have the time or the inclination to do.
While we generally work virtually, we can help in person too if that works better for you. We can help with regular ongoing work or a one off project. You only pay for the time we spend doing your work, there is no holiday or sick pay, no tax, NI or pension costs, you don't pay for coffee breaks or office chat, and we are already trained in the things you need done.
We offer either a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, and this means I have all these great people to call on. So, if I don't know the answer to something, there is always someone to ask to help. They are such a fab bunch and they can help if large projects come in, or cover through holidays and sickness. This means, for you, resource is always there even when I am not.
At Pink Spaghetti we appreciate how much there is to do - we are small business owners too! We are a friendly and approachable group. There is such a wide range of experience in the network and we all enjoy becoming part of your team for as much or as little time as you need us. Our clients enjoy outsourcing to us without the hassle of employing.
A range of Virtual PA Services
The tasks we carry out are as varied as our customers!
Our services typically include business admin such as client onboarding, customer service, data entry, spreadsheet and CRM management; diary, email, and expense management; creating or streamlining templates, forms. We can also keep your bookkeeping on track. Whether it's business or life admin, we provide reliable, behind-the-scenes support so you can stay organised, reduce stress, and focus on doing what you do best.
Case Studies Here is how some of our customers use us.
Business Coach
I have worked with this client for 18 months, initially supporting them to bring their bookkeeping records up to date and then with their monthly bookkeeping administration. My work with them has since expanded to setting up online courses on Thinkific, implementing a CRM system, and scheduling their blog content on their website.
HR Team
This client provides HR consultancy services to SME’s and I have worked with them for over a year. I provide flexible support to assist the team of consultants with a wide range of admin tasks including complex data uploads, updates to their HR system, document formatting, managing their training system, creating reports and surveys, and maintaining internal spreadsheets.
Career Coach
I provide personal assistant support to this client to help them manage their executive coaching business. This includes managing their inbox, calendar and booking system, bookkeeping administration, maintaining their CRM system, preparing detailed reports, and drafting client correspondence. I also have recently provided in person event support with a group coaching workshop.
Small Charity
I support this small charity by providing flexible administration support. My role mainly involves communicating with their partners to ensure the charity has all the information they need for their workshops, arranging meetings and requesting feedback. We have been working together for 2 years. I also provide meeting minute support for their quarterly trustee meetings.
What our Customers Say
"What I truly appreciate about Trish is her technical expertise. She doesn’t just follow instructions—she takes the time to figure out how to solve problems independently and then explains the solution to me in a clear, understandable way. Her ability to work independently is invaluable; when I’m busy, she always finds ways to keep things moving forward without needing much guidance from me. I trust Trish completely to get things done. She’s incredibly proactive, and the quality of her work is consistently excellent. She is also a true professional, and I’ve particularly valued her support during some challenging personal circumstances this year. If you’re looking for a skilled, reliable, and trustworthy VA who can deliver excellent results with minimal oversight, I wholeheartedly recommend Trish. She is simply awesome!"
Athole
"Trish has been supporting all our consultants at The HR Patch for well over a year now and I’m not sure what we’d do without her. She manages all manner of tasks from creating social content, survey reports and supporting on recruitment projects right through to complex data uploads, formatting. Trish is super responsive and plans her work meticulously, so nothing is ever overdue. She is so self-sufficient, I’ve probably forgotten a huge number of ways in which she supports me, but then she came on board to shoulder some of the admin load and admin is no longer something I stress about! To top it off…..she’s quite simply a super nice, friendly person to have around. Trish is my ‘yes person’, and always with a smile!"
Emily
“One word: Godsend. Trish is thorough, reliable, knowledgeable, and efficient - a fantastic asset to a recovering control freak who’s still learning to let go of the reins (me). More than that though, she’s one of the most amiable, warmest and approachable people I know. Always a genuine pleasure to work with, and always someone I can count on to take burdens off my shoulders. Work with Trish. Your burgeoning grey hairs will thank you for it”
Katharine
“I've asked Trish to take on various tasks for me, both personally and within my business. All of which have been completed to an excellent standard. Trish to really approachable, flexible and excellent at communicating, even when I wasn't sure what I needed. Her attention to detail is wonderful and I wouldn't hesitate to use Trish again. I've already recommended her to other business owners.”
Nicola
Areas Served By Our Durham & Darlington Office
Based in Sedgefield, this office serves areas across County Durham, including:
Darlington | Durham | Bishop Auckland | Peterlee | Spennymoor | Newton Aycliffe
Key tasks...
Administration
Artwork creation
Business Branding
Business Development
Canva Experts
CRM management
Customer Service Support
Data entry
Diary management
Email management
Email Marketing
Financial Administration
Marketing
Minute Taking
Newsletter creation
Organisation
Outbound calls
Personal Assistant
Project Management
Reminding
Research
Retainer Agreements
Seasonal updates
Small Business Administration
Social Media Management
Spreadsheets
System research
Template creation
Virtual Assistant Services
Website management
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