Job Title: General Operations Assistant 
 
Type: Permanent, Part Time: 20 hours per week, Tuesday – Friday 09.30-14.30 
 
Location information: Office based: Towcester. There is option for hybrid working after probationary period. 
 
Rate of pay: £24,375 - £29,250 (pro rata based on 37.5 hours per week) depending on experience 
 
Close date: 15th March 2024 
Job Description 
 
At Pink Spaghetti Milton Keynes and Towcester we pride ourselves on delivering a quality service to all our clients. We understand the needs of a small business and strive to support them as they grow. 
 
Due to the success of our newly revamped marketing and support offerings, we are seeking a dynamic General Operations Assistant to support our clients and the business owner. If you are looking for a role with variety and new challenges in a fast-paced environment and consider yourself a diary ninja, this is the role for you. 
 
Working directly under the business owner, you will provide administrative and marketing support to our clients and the business. Your tasks will vary and as you grow with the role and take on the management of a number of clients backed by the support of the Pink Spaghetti team. 
 
In this business things can change rapidly so independent judgment is required to plan, prioritise and organise a diversified workload. The most qualified candidate for this role will have experience assisting within a customer service environment and appreciate how to prioritise tasks without dropping the ball on others. You will love embracing technology and be ready to share your experience and suggestions for improvements. 
 
As our clients rely on us to provide a quality service to their business, you must be reliable, flexible, people-oriented, friendly, patient, fast learning, quick thinking, and illustrate initiative and responsibility. You will LOVE providing our customers honest and reliable customer service. 
 
Your main job duties will include: 
 
Email monitoring and responding to a variety of clients 
Diary management including managing complex meetings 
General administrative and clerical tasks 
Creating and updating Power Point for clients 
Organising clients physical and electronic workspaces in a logical manner that supports the client in their working 
Social media support including creating and scheduling social posts (training on our design and scheduling tools will be provided) 
Creating video Standard Operating Procedures for our internal needs and those of our clients 
Email marketing supporting including writing and setting up email marketing communications (training on our applications will be provided) 
Managing our onboarding process for clients 
Managing our project management systems to ensure all team members are on top of their accounts 
Perform other duties as assigned. 
 
Essential qualities and skills: 
 
Working knowledge of Microsoft Office Products including Power Point, Word and Excel 
High quality written, verbal and presentation communication 
Work independently as well as in a collaborative environment 
Proven experience in effective planning, organising and time management 
Attention to detail and accuracy 
 
Desirable skills 
Knowledge of social media channels including Facebook, Instagram, LinkedIn, YouTube, and Pinterest 
Working knowledge of email marketing tools including Mailchimp 
Flexibility to attend networking and in person events 
 
This role comes with an opportunity to increase hours and responsibilities with support and training for the right candidate, but this is not an expectation of the role. 
 
Benefits: options for hybrid working (after probation) with an element of flexibility, 20 days annual leave, pension and lifestyle benefits 
 
Please note: no agencies or freelancers in a marketing or VA role will be considered 
 
Please submit your CV along with a covering letter to include the skills you bring and why you would like to work for Pink Spaghetti Milton Keynes and Towcester. For more information please contact 0333 3550 283.  
Apply Now 
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