Job Title: Digital Marketing & Admin Assistant
Type: Approximately 10–15 hours per week to start, beginning at the lower end with opportunity to increase as the role develops (potentially to 20 hours a week). Flexible – e.g. 4 hours over 3 days or 3 hours over 4 days (must be available Fridays and in the afternoons)
Location information: Remote-first, after you are confident with the work, initially hybrid (occasional meetups in London/Essex/Bedford – equipment provided)
Rate of pay: £13 per hour starting rate, with opportunity for progression based on performance and increased responsibility. Zero hours PAYE contract with a view to permanent contracted hours as the role develops. Health benefits included
Job description:
We’re looking for a detail-driven, commercially minded Digital Marketing & Admin Assistant to support our clients across digital marketing, e-commerce and operations. You’ll help plan and deliver work behind the scenes, from research, audits and competitor analysis to content scheduling, performance tracking and day-to-day admin, keeping projects organised and moving while presenting clear, actionable insights to the team.
You’ll be working directly with Johanna, the franchise owner for Chelmsford & Brentwood, not the national head office, supporting her business as well as clients' day-to-day needs.
What you'll be doing:
E-commerce audits: Review product pages, category structure, site search, checkout flow and on-site content. Produce clear, commercially focused recommendations.
Competitor analysis: Track positioning, promotions, content strategy, pricing and user experience to inform actionable insights.
Data analysis & KPIs: Compile, track and interpret key metrics. Analyse sales data to spot trends and opportunities. Present findings clearly to support decision-making.
Content & scheduling: Create and schedule on-brand social posts (graphics, short-form copy, basic reels) and support content calendars.
Project coordination: Maintain task boards, timelines and status updates. Chase actions and keep stakeholders aligned.
General admin: Documentation, file organisation, templating and process improvements as needed.
Inbox management: Monitor and manage shared and client inboxes, prioritise emails, draft responses and ensure timely follow-ups.
Calendar management: Coordinate diaries, schedule meetings, manage availability and ensure efficient time management.
Travel and trip booking: Arrange travel, accommodation and itineraries as required.
General PA support: Provide ad hoc personal assistant tasks to support business operations and client needs.
Who we are looking for:
Self-motivated, dependable and able to work independently
Organised and capable of juggling multiple tasks
Tech-confident and quick to pick up new tools and systems
Attentive to detail and able to produce high-quality, accurate work
Strong digital marketing and e-commerce experience (site/content optimisation, analytics, basic merchandising)
Confident with numbers; comfortable analysing sales and marketing data, interpreting KPIs and prioritising actions from insights
Previous experience within retail, e-commerce and/or FMCG environments is essential
Commercially aware with a strong understanding of how online sales channels operate
Proactive, enthusiastic and ready to support a growing business
Desirable experience:
Experience using Facebook, Instagram, LinkedIn and X (Twitter)
Confident with Microsoft Office/Teams and Google Workspace
Familiar with Canva or other design platforms
Experience with email marketing/CRM (e.g. Mailchimp)
Experience working in a corporate environment, ideally in the luxury sector
Strong understanding of brand guardianship and keen attention to detail
How to apply:
If you thrive on variety, love supporting small businesses and are ready to grow with a supportive team, we’d love to hear from you. Please download, complete and upload our application form.
Apply now
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