Virtual Assistant Wirral, Ellesmere Port & Runcorn
Hi, I am Ally Phillips and I am the owner of Pink Spaghetti Wirral, Ellesmere Port & Runcorn. I work with a fabulous highly skilled team of virtual assistants who have the expertise to support business owners and charities with their admin and marketing requirements.
I live in Manley, which is near Frodsham in Cheshire and work from home to support local businesses and charities. I love using my marketing and project management experience to really add value to organisations.
Before setting up this business in May 2016, I had over 12 years’ experience within the financial services sector, where I held various senior positions. I have a proven track record of delivering results in a dynamic, motivating way with personality and integrity. My experience includes relationship management, marketing, account management and project management.
I am highly organised, efficient, and honest, and have a strong desire to offer my clients excellent customer service. I have been nicknamed ‘Added Value Ally’ by my clients, as I will always work with them to find creative solutions to problems and move forward on tasks that they don’t have the expertise or the time to do.
I am proud of the expertise offered by my team, who have a broad range of experience which enables them to give a great service to clients on a wide range of tasks.
We love supporting small businesses and charities, and are always delighted to have a chat about how we can help them. Our services are totally flexible, so we can put bespoke packages together to support individual and changing needs in the Wirral area.
With previous experience as a lawyer, Ann is our resident writer who loves crafting social media posts, newsletter copy and blog posts. She could chat to you all day long about social media and can offer expertise and monitoring across all channels. Ann has been with Pink Spaghetti for nearly 2 years.
Whilst Jackie’s expertise is in bookkeeping and financial admin, she is quick to learn and thrives on new challenges. Working with Pink Spaghetti has allowed Jackie to broaden her experience within the financial sector and develop new skills. This, along with her impeccable attention to detail, ensures a high standard is maintained in everything she does.
Natalie has over 10 years’ experience in event management, so organisation and multi-tasking are her specialities. She loves nothing more than a good spreadsheet but given the variety of both public and private sector clients she has worked with in the past, she can turn her hand to any business need. She now enjoys focussing her eye for detail and on our brilliant Pink Spaghetti customers.
Sophie has recently graduated and joined our team. She’s a very quick learner, and is fast becoming a whizz at new apps and processes, and is superb at social media management and website. Her creativity means she produces fantastic artwork for our clients.
Why a virtual assistant?
We work with small business owners who can’t do it all and need extra support to deal with the tasks they don’t have time to do or don’t know how to do. They are amazing at what they do, but usually didn’t set their business up to do admin. We free up their time to focus on what they do best and grow their business. We also work with bigger business who have a specific project or have regular tasks to do, but don’t want anyone permanent at the moment.
We specialise in working with charities of all sizes and understand the processes involved with their Governance. We support both their staff teams and trustees which in turn helps the charities attract quality trustees, as they know they have the admin support available.
Using our Personal Virtual Assistant services gives clients total flexibility to decide how many hours they need. We can work with them on either a ‘pick up and put down’ or ‘retained’ basis’. Our clients benefit from only paying for the time we actually work – they don’t pay holiday pay, sick pay or NI, so a virtual assistant is a very cost-effective option and doesn’t have the hassle involved with employing!
Why Pink Spaghetti?
Virtual personal assistants often work alone. However, using the services of Pink Spaghetti gives clients access to a huge amount of resource and skills through both the local team and the wider Pink Spaghetti franchise network.
This comes in very handy for large projects, the use of very specific apps or technology and of course, clients can still have regular support even if we’re on holiday or are sick.
No matter how big or small the job is, we have the resources available to get it done for the client using, our experienced, efficient and professional team.
A range of Virtual PA Services
The Pink Spaghetti team offers clients a wide range of tasks and can be a one stop shop for marketing and business support. We work with charities and businesses that don’t want to recruit someone permanent to do a role but have work to be done. We can help if they have tasks that they don’t have the expertise for, or simply just need doing but don’t have time or resources within the business.
Admin support requirements are different for every client but examples of administration tasks are managing daily email, diary management, minute taking, presentations, bookkeeping and research.
Our level of social media support is totally flexible from writing a few posts to full management of all the platforms, so they suit every budget. Clients get the benefit of years of expertise in marketing planning, writing social media posts, monitoring and interacting on behalf of their accounts. For those that want to do their social media themselves, we have social media training courses for Twitter, Instagram, LinkedIn and Facebook.
Case Studies Here is how some of our customers use us.
Smaller charity run by volunteers
We have worked with this client for nearly three years and are involved with every aspect of the day to day running of the charity, ensuring that they follow the Charity Governance Code. We co-ordinate, minute and follow up on all board meetings, AGMs and sub-committee meetings. We also manage their database, invoicing, deal with new membership applications and assist with their marketing, including creating their email newsletter. We look after all email accounts and act as Personal Assistant to all the Officers of the charity. We recently worked with the charity to design a new website with increased functionality.
Financial Services Company
We have been doing social media writing, scheduling and daily management for this client for a number of years which involves both his company social media and personal LinkedIn account. Not only do we write posts and tweets, but we also interact on behalf of both the company and the client on LinkedIn. This includes connection requests, posting, and commenting/interacting with the post of his network.
Bigger Charity with a staff team
This work is done on a retainer basis to ensure the charity have hours available specifically for them each week. The role is as Personal Assistant to the CEO at a time when they don’t want to recruit. It involves everything from daily diary management to complex research tasks. We also attend and minute all trustee and sub-committee meetings.
We work with this client on an ad hoc basis as and when they require support. They previously had an office manager but now use our services to take on some of those tasks. The work is very broad from helping with client communications, writing newsletters, social media, writing copy for their website blogs and generally providing assistance with whatever they don’t have the resources to do. We’ve even sold office furniture and arranged office moves!
What our Customers Say
“Ally is always my first choice recommendation to anyone in need of social media support. I have confidently put her forward to both brand-new start-ups and eight-figure empires - knowing her team will always meet their content needs. Personable, professional and simply a joy to work alongside, Ally is that wonderful person you can turn to who simply makes things happen with minimum fuss and maximum efficiency."
Write On Time, Warrington
“The processes Ally suggested and we implemented together have made my life SO much easier! Ally would always refer back to the client and always considers how they would do something. This was so helpful, especially when I was busy thinking of how to make sure I was never forgetting how this would impact the most important thing – my lovely clients! I’ve said it before, I’ll say it again: Ally is an absolute life-saver! Thanks for everything."
Lauren Donnelly Designs, Liverpool
“I was introduced to Ally through someone in my network and we instantly got on. She quickly understood our needs and identified practical ways to build our brand and max out on social media. We attended a 2 hour session on LinkedIn with Ally, she was informative, helpful, gave good advice and managed to meet a range of very different needs. Ally approach is ‘can do’, supportive and she gets things done. I’d highly recommend her. I hope we can work together again!”
International HR Consultant, London
“I have been working with Ally for a few months now and she really is my ‘go to person’. Anything I need she is able to take care of efficiently and effectively. Ally is helping me grow my business and for this I am very thankful to have come across her."
Soul Awakening Academy, Wirral
“Ally came on recommendation, the difference it has made to Business on social media is all thanks and credit to Ally. I quickly warmed to her personable manner, I felt at ease and not undermined with my lack of knowledge, to the contrary I was reassured and had every confidence in Ally’s professionalism, ability and knowledge. No question no matter how big or small was ever insignificant."
GoodKnight Beds, Wirral
Areas Served By Our Wirral, Ellesmere Port & Runcorn Office
Based in Wirral, this office serves areas across Cheshire/Merseyside, including:
Birkenhead | Bromborough | Wallasey | Heswall | Hoylake | Ellesmere Port | Frodsham | Helsby | Mickle Trafford | Hoole Village | Runcorn | Halton | Sutton Weaver
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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