Virtual Assistant Weston-super-Mare
My name is Yasmin McGlashan and I run Pink Spaghetti PA Services Weston-super-Mare. I live in Weston-super-Mare and provide virtual assistant services to businesses across North Somerset, including Portishead, Clevedon and Bridgwater.
What does a virtual assistant do? The answer is any of those important, behind-the-scenes tasks that busy business owners don’t have the time, inclination or expertise to do themselves. It can be anything from general admin and data entry, to social media content writing, posting and monitoring, to marketing assistance.
What I love is seeing the difference I make to businesses. Once these vital – but routine - tasks are taken off business owners’ hands, they are free to spend the time doing what they really want to do: spending time with their clients, growing their business, or simply having more hours in their day.
Before starting my business, I worked for 15 years in the publishing industry. The roles I performed all had a strong emphasis on customer service, and required a huge amount of problem solving, organization and communication. Since leaving the corporate world at the beginning of 2020, these skills I had developed have proved invaluable to running a business and helping a growing list of clients with widely varying requirements.
I am highly organized, calm under pressure, and I have a real desire to help small business owners reach their goals. I always take the time to get to know their business very well, so that I can not only get the work done to a high standard, but also add value along the way.
I have a fantastic team behind me, who help me to deliver high-quality business support throughout Weston-super-Mare, North Somerset and the surrounding area. The whole team works extremely hard and genuinely cares about our clients. We are always more than happy to have a no-obligation chat to find out if our team is a good fit for your business and its needs.
Having spent 20 years in Sales and Administration, Alexis brings a wealth of invaluable, multi-industry experience to Pink Spaghetti, and is a key part of our team, providing essential back office administrative support to both clients and in-house services.
Alexis sets herself extremely high standards which is reflected in all her projects. Her talent for adapting her working method to suit individual client needs means tasks are completed in a timely and efficient manner.
Alexis is currently studying for her AAT qualification to expand her bookkeeping and financial accounting skills.
Katie is a Journalism graduate and loves to write! Whether you need a quick social media post, a blog or something more in depth – Katie is the one in our team to handle it.
Adaptable and organised, Katie is always keen to work out how to best fit her skills to your business to ensure that your marketing is completely tailored to the tone and message you want to be sending to your customers.
Why a virtual assistant?
Working with a virtual personal assistant can be of benefit to any business owner who wants to grow their business, needs an extra pair of hands, or even an extra hour in the day.
Hiring a virtual assistant can be much more cost-effective than hiring a full-time or even part-time member of staff. With our ‘pick up, put down’ service, you will only pay for the hours we work, without any of the extra costs associated with having employees, such as coffee breaks and ‘dead time’ waiting for work to come in, holiday and sick pay, and tax and NI costs. There is no need to pay for desk space, phone lines or equipment, and we are used to working completely virtually.
We will work closely with you to really understand your business and its needs. You remain in complete control of the number of hours you use us for, and we are always happy to work to a budget. For clients who want the security of a longer-term arrangement, we have retainer packages starting at just four hours per month.
Why Pink Spaghetti?
Pink Spaghetti is a franchise and each franchisee is a business owner, so we understand the challenges – and frustrations – of being a small business owner.
The network is made up of over 50 people from diverse professional backgrounds, bringing a wide range of skills and areas of expertise. This means that between us, there is almost nothing we can’t do! If you want to know if we can do a particular task for you, then the answer is probably ‘yes’ – and if I can’t do it myself, there is almost certainly someone in the network I can ask to help out.
And you will never need to worry about me being off sick or on holiday, because the network provides cover. You can relax, safe in the knowledge that the work will still get done on time and to a high standard.
A range of Virtual PA Services
No two clients ever have exactly the same requirements, so we are used to carrying out a huge range of tasks. This can include traditional personal assistant tasks such as diary management, minute-taking, small business administration and organization. Some clients need help with their marketing and social media activities – including social media management, social media training, branding, and sending out email newsletters. Or it could be any of those other jobs on your list that you just haven’t got round to doing – anything from data entry to researching your competitors to building a new website.
Case Studies Here is how some of our customers use us.
We provide a range of marketing and admin services for this Weston-super-Mare based client. We undertook a refresh of their Facebook page and Google My Business pages, including updated branding. We created an Instagram account for the business, and we post regularly to all these accounts. We have designed a range of marketing material such as ‘recommend a friend’ vouchers, appointment cards and headed notepaper. More recently, we have created a brand new website for the client, giving their business and fresh new look and feel.
Home care company
This home care company covers North Somerset and was looking for admin support. For over a year now, the Pink Spaghetti team has worked with this client on data entry tasks, updating the client’s own system, and providing admin support for invoicing and payroll. We have also helped to create wording for award nominations, which we have then submitted on behalf of the client.
Fire, power and health & safety company
This is a very busy company that provides fire, power and health & safety services to a range of businesses. They approached us needing help with their processes and organization. We provide PA support, organizing and chairing regular operations and sales & marketing meetings, in order to keep the client on track. We also provide admin support including making updates in their CRM and bookkeeping system.
Family and relationship counsellor
We provide social media and marketing assistance for this client. We research, write, provide graphics for and schedule monthly posts on Facebook, Instagram and Twitter. We also write a monthly blog which we then post to the client’s website.
What our Customers Say
“Yasmin is full of ideas and very professional. Yasmin has helped me so much with all the behind the scenes stuff with my salon. I just can’t praise her enough for all the continued support. Highly recommended and glad Yasmin is working to help with my business.”
Karl Bright, Bright Hair, Weston-super-Mare
“Yasmin is a real pleasure to deal with and took a huge weight off my shoulders in my business. As business owners, we should be looking to work on the tasks that will develop and grow our businesses. The best way to free up time to do that, is to outsource the day to day administration, and Yasmin will be faster at it anyway!”
Steve Smith, Action Coach North Somerset
“We've been working with Yasmin of Pink Spaghetti for over a year now. Not only has she been a pleasure to work with, but she has turned our neglected social media presence into a real asset without me having to get involved too much. She is extremely organised, good at managing projects, understands the mechanics of digital marketing well and is also a good writer. We now have a bit of increased capacity to bring this in house, but I'd have no hesitation in working with Yasmin again in the future and have already recommended her to clients and associates..”
James Geldart, Director, Nuvola Ltd
“Finally I found what I was looking for with Yasmin’s LinkedIn training. The price was super affordable for what she offered. As it was a 121 training which I preferred we could make the training very interactive, and really take the time to walk through my profile as she went through her presentation. She allowed me to ask questions and we stopped as many times as I needed to to look at things in more detail, and allow me to figure it out all myself as well. I loved the presentation/training she offered, just what I needed: practical, detailed, specific, informative and super useful.”
Kinga Kovacs, Vidya Kinga Yoga
Areas Served By Our Weston-super-Mare Office
Based in Weston-super-Mare, this office serves areas across Somerset including:
Portishead | Clevedon | Nailsea | Backwell | Burnham-on-Sea | Highbridge | Glastonbury | Wells | Cheddar
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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