Virtual Assistant Surbiton & Kingston
I am Yuki Dennis and I am the owner of Pink Spaghetti Surbiton and Kingston.
I have a fantastic team of virtual assistants who are highly skilled and experts in their individual fields. Between us, we offer a comprehensive range of business and lifestyle support services to companies and individuals thereby eliminating the constant juggle between building your business and the necessary admin that comes with it.
As a team of virtual assistants, we are the extra pair of hands, the 25th hour in the day which leaves you as a business owner or an individual more time to do what you do best, to do what you enjoy the most, and to build your business.
We specialise in a range of essential business tasks including typical PA/EA support, social media management, marketing, research projects and general lifestyle support for busy individuals.
I have been in business for over 20 years mainly in the luxury travel industry where I held board and senior management level positions.
I have a wealth of skills and experience gained in these roles including revenue maximisation, customer service optimisation and effective process implementation.
I spent some time as Chief of Staff within the Royal Household where I honed my ability to plan and organise busy diaries, successfully juggle multiple activities and communicate effectively with people at all levels.
I am extremely organised with a high level of attention to detail and thrive on offering my clients exceptional customer service and exceeding their expectations.
My team have a wide range of skills which enable us to cater for the diverse requirements of business owners. In the team are specialist administrators, social media experts, content writers and people who are used to using a wide range of systems used by small business owners.
We are always happy to have a no obligation chat to see if we are the right fit for your business. We are passionate believers in supporting businesses and individuals from within Surbiton, Kingston, Richmond and the surrounding areas.
Michelle has extensive expertise in general administration. Having built a solid foundation in the public sector, Michelle has expanded her skill base in customer facing and charitable roles. She is passionate about offering administrative support to small businesses and has wide ranging skills including spreadsheet creation, video editing, transcription and research.
Lisa is a social media whizz. She supports small business owners by removing the time consuming tasks of managing their social media platforms. Lisa focuses on learning about each business in order to be completely aligned with their goals and objectives. This enables her to manage their social media in a way that supports their individual goals. Lisa's other skills include graphic design, brand awareness and analytics.
Philippa has gained an extensive array of skills from having worked in the world of production and performing arts within theatre, film and TV. She has held teaching roles and has significant administration and project management experience. All of this has provided her with an impressively varied and transferable skill set.
Philippa has excellent interpersonal and communication skills, attention to detail, is highly organised and holds strong creative instincts.
Tracy is a born organiser with a passion for technology. She has expertise in IT support, project management and general administration. Her varied background spans different sectors including finance, legal and hospitality. She is very resourceful, has fantastic attention to detail and most importantly, enjoys a challenge!
Why a virtual assistant?
A virtual assistant does not just cover the traditional diary management and minute taking tasks, we are more of a virtual personal assistant, a clone of you as the business owner, getting through the tasks you don’t want to do, don’t have the time or the inclination to do. We are used to working with people who are amazing entrepreneurs, but by outsourcing and delegating their tasks, the time it frees up allows them to focus on what they are great at.
Using a virtual assistant is a cost-effective way of adding resource into your business. No holiday or sick pay, no tax, NI or pension costs, you don't pay for coffee breaks or office chat, and we are already trained in the things you need done. We offer either a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, with every business owner having their own skill set, team and experience. As a network ,we work collaboratively together which means we, and our clients, have access to a huge variety of different skills and expertise.
The network acts as a pool of additional resource should a large project come in and can cover holidays or sickness if our local team are unavailable. This means that we are able to offer continuous and uninterrupted support to our clients.
At Pink Spaghetti we appreciate how much there is to do as we are small business owners too! We are a friendly, approachable and enthusiastic team who enjoy supporting our clients’ businesses offering them the flexibility of outsourcing without the hassle of employing.
A range of Virtual PA Services
The tasks we carry out are as varied as our customers! They range from the traditional Personal Assistant/Executive Assistant/Office Manager role through to social media management, marketing and event organisation. A growing area of the business is our Lifestyle Management Service where we support busy individuals who do not have time for their own life admin whether that is booking their cars in for an MOT, helping with a house move or researching holidays.
Case Studies Here is how some of our customers use us.
We work as a Virtual Office Manager for this start up based in central London. Our tasks are wide ranging and include invoice management, office supplies ordering, company event organisation, International travel bookings, employee expenses tracking and submission, general research projects, newsletter filing and gift sourcing.
Building & Energy Management Specialist
We work as the Executive Assistant to the MD on both a business and personal level. Our everyday tasks include company event organisation and management, international and domestic travel bookings, senior leadership team meeting minute taking, gift sourcing and personal admin support such as holiday bookings and general lifestyle support.
This is a locally based client who we support in a number of ways, Our main tasks are associated with marketing support and include formatting and scheduling a weekly newsletter and making required changes to the website. More recently we have been getting involved in the social media side of the business with particular focus on Instagram.
Soft Furnishing Company
This is a new client who is local to us in Kingston. We are helping them set up social media accounts on Facebook and Instagram and creating a social media calendar to plan and schedule content throughout the month.
We have also supported them in setting up and maintaining an account on Quickbooks to help with the financial side of the business.
What our Customers Say
“Yuki has supported us for over a year now and has made a massive difference to day-to-day life. She has freed up our time to focus on the business, confident in the knowledge that any task we delegate to her is done quickly, efficiently and to a supremely high standard. She is incredibly organised, flexible and proactive in her approach. I would highly recommend her and her team."
“I’m extremely grateful to have found Pink Spaghetti, and been able to work with Yuki and her team. They are highly efficient, great at what they do, and emotionally intelligent – responses and work product are turned around very quickly and to a very high standard, needs have been anticipated, and the thoughtful and inquisitive approach has helped me to think a couple of steps ahead and identify blind spots that I haven’t had the capacity to think through. Strongly recommend.”
Ali, Lifestyle Support Client
“I have recently used Yuki and her team to help me with the creation of a spreadsheet for my business. They listened to my requirements, made suggestions I hadn't thought of, created a spreadsheet perfect for my needs and even did videos to show me how to use it. A thorough service, tailored to my needs with communication and a follow up call to check I was happy. It really was worth every penny for me to pay for someone else's skill set to do something I would have taken days to do. Thank you to Yuki and Kate. I am already thinking of what else I can outsource to you!”
Isobel Penny, House of Colour Worcester Park, Epsom & Banstead
“Yuki has transformed our office environment since we started working together last year. She is super efficient, highly organised and consistently delivers on every task from booking travel arrangements, to organising events, invoice management and everything in between. Yuki is a much valued asset to the business – I would highly recommend her and her team."
Hedge Fund, Central Fund
“Yuki and her team are fantastic at reducing my personal to-do list and saving me valuable time. From gift sourcing to putting together well thought out itineraries for trips, their help is invaluable and I know I can trust them to get on with the task efficiently. They’ve taken the time to get to know me and really understand how I like to work. I would not hesitate to recommend them! They’ve saved me countless hours.”
Ani, Lifestyle Support Client
Areas Served By Our Surbiton & Kingston Office
Based in Surbiton, this office serves areas across North Surrey, including:
Richmond | Hampton Wick | Kingston-Upon-Thames | New Malden | Twickenham | Teddington
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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