Virtual Assistant Stratford-upon-Avon & Leamington Spa
I am Kelly-Ann Grimes and I own Pink Spaghetti Stratford-upon-Avon and Leamington Spa.
I have a small team who all work with me virtually! I live in a village just outside Stratford-upon-Avon, Kim is in Ely and Jessi in Essex and we offer a fast, efficient and cost-effective personal and virtual assistant service, for your home or business where no task is too big, too small or too unusual! (Ask us about the reindeer or wallpapering!).
Everyone’s definition of success is different and ours is to see you achieve yours. We are here as your 25th hour in the day to help you achieve whatever goals, objectives or vision you’ve set. We love what we do and the people we do it for.
I enjoyed a career spanning 29 years in the hotel industry working for global brands and independent hotel owners in the UK and Channel Islands and a hospitality IT business before starting Pink Spaghetti Stratford upon Avon and Leamington Spa in April 2018.
I am passionate about people, productivity, process and engagement and am known for being super organised having opened and successfully operated a number of branded hotels in the UK.
My experience is across several disciplines including Sales & Marketing, Project Management, Human Resources, Training, Revenue Management, Event Management, Finance and IT.
My previous roles and responsibilities have given me a great business grounding to be able to support and work with busy business owners and entrepreneurs, whatever their challenges and aspirations are.
As a team, we compliment each other with our skills and experience which means we are able to offer local businesses in Stratford upon Avon and surroundings areas a complete 360 offering of PA support.
We are always happy to have a no obligation chat to see if we are the right fit for you and your business. In addition to our skills, we know that successful working relationships are key.
Kim joined us in November 2019, although we’ve known each other for 25+ years having met when working together at The Royal Berkshire Hotel in Ascot. Kim has also worked with me previously in two companies for a total of 10 years. Her experience comes from her time in hospitality and the legal profession and she specialises in administration and HR Admin and she’s great at research projects too!
We’ve also been joined recently by Jessi who is a whizz with social media creation and scheduling in addition to creative design. Jessi is our Canva specialist and designs memes and templates for our own and our client’s social media and email marketing campaigns.
Why a virtual assistant?
As both virtual and personal assistants, we can either work remotely or with you in person. It’s your choice. Whichever you choose, we can support you with any task or project as a one-off, or on an ongoing regular basis.
We are simply here to take the weight off your shoulders and do the jobs you don’t have time to do, don’t want to do or don’t know how to do, which gives you the time to focus on what you love doing in your business.
Using a virtual assistant gives small business owners and entrepreneurs a flexible and cost-effective way to add a much-needed resource, without the responsibilities and costs associated with employment.
You can choose either our pay as you go service at £30 per hour or sign up on a retainer agreement, or a mixture of both, whichever suits your business.
Why Pink Spaghetti?
Pink Spaghetti Stratford upon Avon and Leamington Spa is a franchise, which means that we have access to a 50+ strong UK wide network of personal assistants just like us that we can call upon should there be a task or project that we need extra support with. For you, this means that you have access to over 50 experienced professionals for your business, should you need it.
Being part of an award-winning franchise means we benefit from having the most up-to-date knowledge, information and support. We have access to marketing materials, software, tools and advice which is invaluable when running a business. It also means that we get to focus our time and energy on you, the customer and your business.
A range of Virtual PA Services
As Personal Assistants we carry out a variety of different tasks for our clients which have included researching for reindeer and wallpapering an office! However, the most common requests include: Social Media Creation and Management, Email Marketing Campaigns, Research, Administration, Bookkeeping, Branding, Event Planning & Management, Recruitment & Selection, Managing CRM Systems and Sales Processes, Diary Management, Customer Communication, Strategy Documents & Business Planning and Personal PA work.
Case Studies Here is how some of our customers use us.
Photographer & Videographer
This client spends most of his days photographing, videoing and editing. He wanted to get structure, process and organisation into his business in order for it to grow but did not have time to do it himself. We implemented a sales process, set-up a CRM system and got his bookkeeping up to date. We now work on a retainer basis to manage his customer communication, social media, email marketing and bookkeeping.
This award-winning Leamington-based Maths tutor has a successful business offering online 121 and group tuition to students UK-wide. She has a team of primary and secondary tutors and we support them with enquiry handling, queries, social media, email marketing, interviews as well as ongoing strategy planning and streamlining processes.
We work with this website developer to create page content for his clients’ websites, whether they are being refreshed or rebuilt. His clients have ranged from IT Support providers to plumbing services and a fruit and veg box supplier. This work also includes key word research and writing meta descriptions, alt and image tags.
Whilst this client focuses on coaching their own clients, we take care of their social media content and management across LinkedIn, Facebook and Twitter. Each month a theme is agreed and we create a minimum of 15 posts a month that represent both the brand and theme to raise awareness and encourage engagement.
What our Customers Say
“I’ve known Kelly-ann for a number of years, and she’s been working for me as a PA on a project basis for a couple of months now. She’s totally revolutionised my business processes - creating clarity with customer journeys, streamlining accounting processes, helped with competitor research, marketing strategy and contacting customers on my behalf. Kelly-ann has had such a positive impact on my business that I’ve signed up for a regular package of monthly support. She’s a total pleasure to work with, and I feel very lucky to be able to rely on her experience, clarity and professionalism. She’s also a fellow cake lover, so our weekly meetings naturally involve baked goods as well as CRM systems, Xero, and marketing strategy. I cannot recommend Kelly-ann highly enough."
The Tall Photographer, Stratford upon Avon
"Kelly-ann has been a great help developing some of the marketing for my business. It has been brilliant having someone to bounce ideas off and fast track social media tasks. She is a real professional providing a very efficient and friendly service. How lucky am I that she lives just around the corner!"
Executive Coach, Stratford upon Avon
“Kelly-ann was recommended to me by a friend for a short-term project that I was working on. Finding someone who had the necessary skills and could slot into the team quickly and seamlessly was paramount and I knew that Kelly-ann was that person from the minute we spoke. Kelly-ann is very calm and clear thinking under pressure and able to cope with constant changes to the brief. We started recruiting for a sales manager and team of 10 sales agents just before lockdown, and quickly had to move to doing everything remotely. Kelly-ann managed the whole process from writing and placing ads through to contractual agreements being signed. She was able to implement supporting tech to enable scheduling of interviews to take place and became a huge part of our team as we went through the recruitment process. Her decisions around who our team became was instrumental in that team being a huge success. They were also a joy to work with which was in no small part down to Kelly-ann’s judgement and her understanding of what we required. I would recommend Kelly-ann to anyone who needs support in their business."
Silent Sales Girl
“We engaged Kelly-Ann to look after our back of house operation for our monthly property meeting. Initially I didn’t know what Kelly-Ann was actually going to do as we just came up with ideas sat around the table with Kelly- Ann taking notes. I was amazed at the result, setting up and taking care of all our social media platforms, researching interesting content, scheduling, Mailchimp to attendees, following up after meetings, the list goes on. We didn’t have the expertise nor time to come anywhere near to Kelly-Ann’s level of knowledge. Well worth the monetary investment and leaving us free to get on with our own businesses. I have no hesitation in recommending Kelly-Ann to any business owner, very good asset to the team."
Stratford Property Investors Network, Stratford Upon Avon
“I just wanted to say thanks very much for your support this year – it truly has been a great relief to find somebody who could simply pick up the task with minimal fuss and deliver exactly what we needed. Please to say our Project Manager is still with us and a great addition – so the process appears to have worked really well. We have plans for 2021 to grow the team and for sure you will be our first port of call."
Matter of Software
Areas Served By Our Stratford-upon-Avon & Leamington Spa Office
Based in Stratford-upon-Avon, this office serves areas across Stratford, Leamington Spa, Warwickshire & the Cotswolds, including:
Henley in Arden | Kenilworth | Studley | Alcester | Bidford-on-Avon | Chipping Campden | Moreton in Marsh
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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