Virtual Assistant Stirling & Livingston
I’m Donna McKenna and I own Pink Spaghetti PA Services Stirling & Livingston, the first Pink Spaghetti franchise in Scotland! I am based in Stirling, but my office covers Stirlingshire, Clackmannanshire and most of West Lothian.
As your Virtual Assistant, I am passionate about planning, organising and problem solving. I get a real buzz out of supporting business owners to reach their goals and to achieve a better work-life balance. Every customer has different needs and I love helping them to get on top of all their projects, social media and administrative tasks. I pride myself in being able to provide customers with a friendly, customised, flexible and professional service, whatever their business or household requirements are.
With over 27 years’ management and service development experience in the care sector, I have brought with me a diverse portfolio of skills to the business.
A detail-orientated science graduate and qualified in Prince2 project management, I am highly organised, have excellent analytical skills as well as having ‘big picture’ thinking. I have a wealth of experience including policy writing, service redesign, project management, process improvement, change management, planning, co-ordinating, recruitment, researching, proof-reading as well as day-to-day office administration. I hold a postgraduate certificate in Healthcare & Local Authority Management and have experience as an SVQ Assessor and Internal Verifier.
Why a virtual assistant?
A common misconception about a virtual assistant (also known as a ‘virtual PA’ or ‘virtual personal assistant’) is that they only undertake basic administrative tasks. Pink Spaghetti virtual assistants are much more versatile than this – they are business owners and are more of an ‘OBM’ (Online Business Manager), however as this is a relatively new concept, most people aren’t yet familiar with this valuable role.
Coming from a diverse range of backgrounds, Pink Spaghetti virtual personal assistants are high achieving individuals who all have specialisms, bringing with them huge skills portfolios they have gained in their previous successful career roles. They are experts in many business areas such as social media, project management, branding, marketing, research, artwork creation and designing/delivering training packages.
Outsourcing business tasks is a smart move that many small business owners make - now more than ever in this new ‘virtual world’ we have all found ourselves in. Many business owners have needed to move their businesses from the physical to the digital for their business to survive, but some have struggled with this transition. This is where virtual assistants can add real value to a business; they come with the expertise and flexibility, but without the employee overheads and responsibilities - everyone can have that expert extra pair of hands now!
At Pink Spaghetti we thrive on being able to support small businesses and busy people get on top of their mushrooming 'To Do' lists. We can help them by powering through some of those difficult, repetitive or nagging tasks that they just can't seem to get around to doing - and give them some time and control back in their lives.
Why Pink Spaghetti?
We offer a flexible, affordable and friendly virtual business support service that customers can 'pick up, put down' as their needs change, with no ongoing commitment. Alternatively, to safely secure some of our time every month, we offer retainer agreements (at a reduced rate) from just 4 hours per month.
Pink Spaghetti is an award-winning franchise and the only PA company to feature in the Elite Franchise Top 100 list. We recently won ‘Best Franchise- Under £2m’ at the prestigious Best Franchise UK Awards 2020/2021.
We are the experts in working remotely – this is the concept used when the business was set up. We have had an 11-year head start on new remote working practices brought on by the Covid-19 lockdowns!
As a franchise owner, I am part of a fantastic support network of over 50 virtual assistants/business owners. This means that I can draw on their specialisms should a customer have any bespoke requirements. Additionally, I can call on my network should a large project come in, or if I need someone to provide holiday or absence cover for me.
A range of Virtual PA Services
Not everyone loves a spreadsheet. Here at Pink Spaghetti, we love spreadsheets, organising and all things administrative! The tasks we get asked to do are so varied that we couldn’t possibly list them all, but they typically fall into social media management, marketing, business administration & personal assistant organisation.
Areas Served By Our Stirling & Livingston Office
Based in Stirling, this office serves areas across Stirlingshire, West Lothian & Clackmannanshire including:
Dunblane | Bridge of Allan | Callander | Alloa | Dollar | Falkirk | Grangemouth | Larbert | Linlithgow | Livingston | Bathgate | South Queensferry
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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