Virtual Assistant Sheffield
Hello! I am Amy Milchard, and I run Pink Spaghetti Sheffield and Surrounds. With a team of superbly helpful, knowledgeable and organised virtual assistants, we’re make small business owners lives’ easier. We create that space in the diary you so badly need, picking up the tasks that need doing but not necessarily by you.
I live in Sheffield and I love living in a town full of independent businesses and opportunities. When I set my business up I did it to give essential and professional services to small and independent businesses to help them – and, because I actually enjoy someone of the jobs because most people hate! I love the challenges, the excitement and being able to support ideas in different businesses, while also running an effective business of my own.
In 2021 my virtual assistant franchise turned 5years old. We have supported many small business owners with advice, one-off jobs and problem solving, through to complex planning, researching and analysing business information and processes on their behalf. We also keep the day-to-day tasks running too and because any busy person can benefit, we’ve gathered experience in multiple sectors. We’re not limited in this respect and it makes for fantastic experience and insight into business.
My background has always been operational and people management, with business support management, as well as customer facing roles in the private and public sector. My work has always been about organising people, processes and services. About getting things done properly and on time. Becoming an independent business owner delivering those support services to other business owners felt natural and achievable. I’m proud to provide business solutions every day to all of our clients.
Growing the business meant growing a team, but of course, that also meant opportunities to expand skills, experience and knowledge. We have administration, process management, marketing and social media skills in house, along with a wealth of experiences in adapting to and managing a wide range of systems and software applications.
Catherine joined the team after years in Marketing for a large well know high street home goods retail brand, relocating for a period to Hong Kong for the company and undertaking many campaigns on their behalf, including the launch of their social media accounts. Catherine brings this experience into our social media campaigns for all our clients, as well as her methodical organisation into the administration services we provide.
Why a virtual assistant?
A virtual assistant just gets it. We hear that often and in short, we do. It’s because we appreciate how much there is to do, both because we have experience across different businesses and see the same issues arising, and because we are small business owners too!
Because of that when you start getting to know us, you’ll find we are friendly and able to get to the heart of what you’re trying to achieve quite quickly. Whether it’s to gain clarity or because you are clear you can not do this without an extra pair of hands,, we listen and support right from the outset, coming up with solutions when needed and always seeking the most efficient way to work. We’ll follow your guidance to the letter but we will also offer our personal insight and talent to the situation.
You’re also likely to save money with a virtual assistant. You don’t carry the same overheads and costs to hiring an employee. Holidays and sickness are covered and because we only focus on the task in hand, and are already trained and experienced, the jobs are completed quickly and efficiently, often saving time that you can ask us to fill doing other things too!
Why Pink Spaghetti?
The choice between an independent Virtual Assistant and one who is also part of a franchise network can be weighed up like this; one person can only do so much, which is why you are probably looking for a VA in the first place! We know that and together we are more than just one VA, we are a national, connected team of franchisees, offering a collective wealth of backgrounds, skills and specialisms that strengthen each other’s individual offerings. We can offer support and holiday cover, we can pool talent and teams for bigger projects, and, share local knowledge across the UK. While there is every reason to work with an independent virtual assistant, there are many more strengths in numbers and we at Pink Spaghetti have that to offer.
Not only that, Pink Spaghetti the business is well ranked in both our sector and across franchising in general, with awards and recognitions received every year for the company’s strengths, support to franchisees, training and integrity.
A range of Virtual PA Services
We love picking up the admin, the client communications, the project planning, the problem solving and marketing tasks for businesses in particular, although we’ve got clients who we provide bookkeeping, credit control, copywriting, web support, social media support and much more for too!
Whatever is taking you away from where you need to be most effective, we step in and service for you. We’re not just here for small things, we can handle complex projects too like setting up a company CRM or content calendar for your marketing. We’re here to give you the extra resource you need as and when you need it.
Case Studies Here is how some of our customers use us.
Online retail company
Lots of the services we provide prop up already great systems and teams and in this case we were brought in to manage distinct areas of marketing activities. We manage weekly emailing campaigns, in support of the overall marketing strategy of the company. Over time we built up knowledge and have taken on social media campaigns, and updating of online shops. We’ve built a great working relationship and so knowing we are GDPR complaint, we supported them to fulfil their GDPR requirements and record keeping.
Another client where they have a team and a rapidly growing organisation, however, when it comes to operational support, and PA tasks to the director, they prefer to outsource to us. We are versatile and skilled in many aspects of administration, process management and customer service, meaning they have been able to focus on the growth of the accountancy team, while leaving other matters in the hands of trusted skilled individuals at half the cost. We have also supported recruitment and trained and supported an administrator and receptionist to help them grow even further.
With this client, they know they can come to us when they have a big project they need support on and so, while undertaking a magazine project, they asked if we could support them in audio typing their interviews for them to use for the articles they had been commissioned to produce. We can pick this up with skills in house and offer extremely competitive pricing due to my experience of managing a minute taking team for a number of years or the local authority. It’s one of those situations where we love the jobs you hate!
Time is of the essence for every busy business owner and building a CRM is essential for growth – but only if it’s well maintained! A client of ours who uses us from time to time to support with admin realised that there was a serious piece of work to tackle some data cleansing and updating records in their system. It was a large project of approximately 100 hours but they came to us knowing that they could trust us to work methodically and confidentially to see the task through.
What our Customers Say
“I started a new business in 2017 and knew I needed some help with putting some administrative systems in place. I met Amy at a networking event and decided that buying admin hours as and when I needed them would be the perfect fit for my business. She helped me with systems and structures so that my business had a good foundation on which to grow. More than that, she made me see where I could grow and how to expand my horizons along with my business. She has so many tools in her toolkit and always has a suggestion or contact to help solve a problem. It would not be overstating it to say that my business would not have grown so fast and so far without Amy’s help and support. I cannot recommend her highly enough.”
Wendy Moffatt - Your Perfect Financial Solution
"Amy is a fantastic virtual PA for my business and a valued member of my team. She has taken care of any task that I have handed her from admin to content writing and she is also a great person to bounce ideas off and get another person opinion, the list is endless as she never says no if she can help. 5 star review!"
Director of Smart Real Time Accounting
"Amy and her team stepped in to offer us some essential support in a particular marketing campaign when we were recruiting role play actors in a new area. We knew we needed capacity from somewhere but without a need to permanently recruit we had to find that capacity and quickly. Not only were our tasks carried out as instructed, the time I personally got back as well as my team, was an incredible boost. A truly useful service'"
Simon Morgan, Director, Training day Role Play (TDRP)
"We have used Pink Spaghetti's services on a number of occasions. Amy has provided Reception cover when we have had staffing issues and supported us with HR and admin tasks when we haven't been able to deal with the scale of the tasks internally.
Having someone we can trust that is both reliable and knowledgeable has been a great help to the Music School. We don't have enough work to warrant employing someone, so the services that Amy provides have suited our needs exactly."
Areas Served By Our Sheffield Office
Based in Sheffield, this office serves areas across South Yorkshire, including:
Sheffield | Rotherham | Hope | Castleton | Bamford | Hathersage |
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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