Virtual Assistant Peterborough
I am Michelle Kaberry and I run Pink Spaghetti Peterborough and Surrounds. I love to collaborate with small business owners to save them both time and money by assisting them with their individual needs. As a Virtual Assistant I am extremely flexible as I am able to offer short, long term or ad-hoc support as and when needed.
I live in Ketton near Stamford and I love the fact that I am able to support small businesses in my area. I am passionate about helping people, so this role aligns perfectly for me. Some of my key values are creativity, authenticity, and trustworthiness which I feel are all extremely important when listening to my client’s needs and requirements.
I have been running my Pink Spaghetti business for nearly 4 years. The knowledge I gained in my previous role is invaluable as I worked within the NHS as an Executive Assistant. Daily tasks would be typing, arranging meetings, minute taking, managing diaries, dealing with phone calls, creating, and updating spreadsheets to name just a few.
I am very organised and used to working to a deadline. I have a keen eye for detail to achieve thoroughness and accuracy when accomplishing tasks for my clients. I am more than happy to take on a challenge and overcome any obstacles to meet the business needs.
As part of my business, I have a team member who also adds to the many skills Pink Spaghetti Peterborough and Surrounds can offer you and your business. We are always available for an informal chat to see if we can add value to your business in the areas you feel you could do with that extra pair of hands.
If you think we could be a good fit for your business, we are always available for a no obligation chat.
Nina is highly motivated who has strong customer service skills with client discretion and confidentiality at the forefront. She is technically proficient in MS Excel, Word, PowerPoint, email, and various social media platforms. Nina is also able to support your business needs with Xero if this is something you are finding overwhelming. She is always ready with energy and enthusiasm for any tasks you feel you would like support with.
Why a virtual assistant?
If you are getting to the point in your business where you are feeling swamped, hiring a Virtual Assistant can help take the pressure off. Whilst a Virtual Assistant can offer you diary and inbox management, the remit of a Virtual Personal Assistant does not stop there. Not only do we offer administrative support we can also provide customer service, project support and management, marketing, and events, writing blogs and social media content, graphic design and creative, financial services or industry specific support. The list really is endless.
If you would like a cost-effective resource to your business, then using a virtual assistant could be a fantastic solution for you. It is a great freelance alternative to hiring a full-time assistant, as you will find you only need to use them when you need them therefore reducing costs dramatically. By outsourcing this work, it also frees up time for yourself to get stuck into more important projects that have a greater effect on your business.
Why Pink Spaghetti?
Being one of the many Pink Spaghetti franchisees means there is always someone to turn to when I am faced with a task that is new to me. If for any reason I do not know how to tackle something I will always be able to connect with someone who does for them to share their knowledge with me. Being part of Pink Spaghetti is very much a family feel, in this together, can do attitude. The benefit of this to my clients is in my absents help will always be at hand.
Being a small business owner myself I can empathise with the many jobs involved with running a successful business. We are friendly, approachable, and really want to become part of your team to help your business thrive. We are available for as much or as little time that is needed. You can feel confident passing over your tasks without the added work required when you employ someone.
A range of Virtual PA Services
There are a host of tasks that we can support you with. These include a wide range from administrative, technical, and professional tasks. Some examples would be:
• Social media management
• Event management
• Managing diary / calendars / scheduling meetings
• Organising appointments and emails
• Preparing reports
• Personal tasks like booking hotels and restaurants.
• Simple digital marketing tasks
• Typing up notes
• Data Entry
• Creating / updating / maintaining database and CRM’s
• Online research
• Basic bookkeeping / Xero
• Newsletter creation
Case Studies Here is how some of our customers use us.
Tree Surgery Company
We have worked with this company for several years. We act as the ears and eyes of their business allowing our client to concentrate with completing their customer’s work. We manage their phone, emails, quotations, accounts, social media, ordering materials, invoicing, any planning requirements, and any other ad-hoc requests that come through on a daily basis.
Fencing / Gates / Decking / Shed Company
We have worked with this company for just over two years. We are their customers first point of contact. We manage their day-to-day tasks including, emails, quotations, accounts, ordering materials, invoicing and any other ad-hoc requests that come through on a daily basis. We also manage their social media on a number of platforms.
Personal Assistant to A Local Entrepreneur
This client based in St Neots very much makes use of our stop / start service. There are weeks when we are very busy organising meetings, managing diaries, booking in courses for employees, collating project information. However, when the business needs, we are also very flexible to just deal with ongoing tasks as and when they come through in the quieter periods.
Financial Services Company
We have worked with this Peterborough based client for over 3 years. We initially started out managing his inbox and providing daily summaries. We also provided a small amount of social media management. Over time this has evolved, and we now fully manage all aspects of his social media and follow a plan for posting out content to his wide audience to a range of platforms. We are able to regularly meet to discuss his chosen target audience and make changes as and when necessary to keep up with his growing business.
What our Customers Say
“Michelle has been great for my small consulting business Jones and Jones. I requested some help around marketing and products for my clients / prospects and she sorted everything I asked for and more. Michelle is very professional, provides amazing service and not forgetting she is an absolute pleasure to work with. Conscientious, friendly and has a flexible approach which really makes this virtual assistance company stand out from the crowd.”
"Michelle has helped no end in supporting my business not only to fill in the gaps, but she also adds so much value in our day-to-day processes as well as longer term planning. Very intuitive and she really take the time to understand you and your business - I enjoy working with Michelle and have seen the business benefits in terms of people commenting on my branding and identity. I would highly recommend Michelle for your business"
“My business was growing in a particular direction, meaning I couldn't keep pace with day-to-day tasks. I chose Michelle and Nina as they really understood what I wanted. They have a great way with people, their warmth shines through. Tasks have been completed on time to a high standard, feedback is also taken on board to make sure the task is exactly how you would like it to be.”
Areas Served By Our Peterborough Office
Based in Peterborough, this office serves areas across Rutland, Cambridgeshire and South Lincolnshire, including:
Bourne | Market Deeping | Huntingdon | St Neots | Whittlesey | Hampton | Ramsey | Yaxley | Stilton | Sawtry | Brampton
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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