Virtual Assistant Northampton
I am Nicola Case and I run Pink Spaghetti Northampton along with my fabulous team who understand what it takes to run a small business and have the skills needed so you can focus on building your business and let us take care of the rest.
The team is based in and around Towcester and covers the Northamptonshire area, working with clients both remotely and on site – whichever works for you.
Loving what you do is essential in business and that is why being a virtual assistant is perfect for me. I have always loved working with small businesses in a sales and marketing capacity, giving them the skills and support they need, exactly when they need it – now I do this every day.
Our approach is simple – we listen to what you need, we give guidance on the best way to progress and we get the job done.
I have been running the Pink Spaghetti Milton Keynes business for 4 years now and, with a growing customer base in Northampton, it was a great opportunity to expand my own reach by adding Pink Spaghetti Northampton to my portfolio.
Before becoming a franchisee, I was self-employed for 5 years where I specialised in offering sales and marketing support to small businesses so I have first hand experience of the life of a brand new business owner and freelancer.
My career has spanned customer services, sales and marketing management with a particular focus on business strategy, communications and customer acquisition and retention.
I love a challenge, am highly organised and enjoy working with clients to develop and implement their strategy.
Skills that my clients have benefited from so far include CRM design and implementation, marketing strategy and tactical implementation, website building and wider PA support services such as diary management and business management – even a little bit of gift shopping and personal concierge services.
The team behind me add to my own expertise, allowing us to support you with anything your business may need - from marketing analytics through to bookkeeping and admin support. Our driving mission is to help you find creative and workable solutions to your business problems.
We work with local businesses in and around Towcester and Northampton and are always happy to have a chat to make sure we can not only offer you the right service, but that we are also the right fit for your business, after all – this business is built on trust and respect.
Why a virtual assistant?
Why outsource to Pink Spaghetti Northampton?
Flexibility. Scalability. Convenience. Increasing skills in the business. Time to focus.
When I ask my clients and prospects why they are looking for a virtual assistant, these are the reasons that they give.
As a busy professional you will have demands placed on you at every turn. Having someone you can rely on to help you with the tasks you do not have the time, skills or inclination to do, not only offers peace of mind – it can free up your time to focus on growth.
We know that budgets are important to our clients and so we offer transparent pricing and can work on either a pay as you go model or a retainer agreement so you know that you have a dedicated number of hours from our team.
Outsourcing to a virtual assistant not only covers the above, it is also a cost-effective way to scale your business. You only pay for the hours you need and there are no other considerations such as tax, NI, pension contributions, holiday or sick pay.
Why Pink Spaghetti?
The power behind Pink Spaghetti as your virtual assistant is that you not only get myself and my team. Pink Spaghetti is a franchise and we are supported by a large network of other franchisees.
How does this benefit you?
With over 50 experienced professionals to call upon, it is likely that we have the exact skills and expertise your business requires – exactly when you need it. We will manage every aspect for you, so you don’t need to spend your valuable time looking for additional skills. In addition, it also means that we cover holiday periods so you will have access to a PA all year.
We are a friendly and approachable team and love being a part of our clients business – regardless of whether that is on an ad hoc basis or on an ongoing monthly retainer.
A range of Virtual PA Services
Being a virtual assistant working with many different clients, it is safe to say that our workload is as varied as our clients.
During any one day you can find us sat working through a pile of receipts, building CRM systems, telling our customers story, undertaking customer feedback surveys and even restructuring a clients app to ensure it meets the demands of the audience.
We go beyond the typical VA services and can offer technical VA services and business development. Core services include marketing strategy, copywriting and proofreading, social media, marketing and data driven analytics, email marketing, telemarketing, administration, business and domestic organisation, and business management and customer engagement.
Case Studies Here is how some of our customers use us.
We have worked with this client over 2 years and started out supporting them with some basic admin tasks and data cleansing. The relationship has grown and we now look after their email marketing and offer a sounding board for marketing ideas and proofreading publications.
This Towcester based client came to us after reading an article on how we have helped other clients boost their social media presence. We manage this client’s social media accounts to ensure a regular presence across all their channels. We create all their posts and ensure a consistent brand style and voice with their customers at the heart of what we do.
Hair loss and aesthetics clinic
We have been working with this Milton Keynes based client since I launched Pink Spaghetti. Working predominantly as their outsourced marketing department we cover their social media management, website, and marketing communications. More recently we have increased our services to include business management, email monitoring and even supplier management. This is has led to us seeking new suppliers and being trained as product experts to help support their clients.
This client offers expert high performance coaching for both businesses and sporting organisations. For this client I act as PA to the Director, monitoring email and diary management. We also look after their event programme to ensure clients are taken through an organised workflow to sign then up for attendance.
What our Customers Say
"I knew immediately that Nicola was going to be more than a VA in my business. Nothing phases her! When I have been up against presentation and webinar deadlines, she has made the tech easy for me. She is brilliant at producing my podcast, and liaising with my clients which enables me to concentrate on writing and training. I value her opinion on marketing, and our bi-monthly brainstorming sessions are always productive. Nicola is a pleasure to work with, and a real asset to me and my business."
Amanda Seyderhelm – Helping Children Smile Again
"Nicola describes herself as the "back up plan for busy professionals" however she is so much more than that! The support and guidance she has given myself and my business over the years has been incredible and has kept me on track in terms of sales, planning, forecasting and a lot more. Nicola understands the time pressures and constraints that we work under and always makes herself available to help, providing guidance on best practices to increase productivity and minimise costs. If you need help within your business, I would highly recommend Nicola - she always exceeds expectations."
Karen Simon Read - The Willow Wand
“Running your own business can be overwhelming so it’s vital to find people you can outsource to as much as possible. Nicola was recommended to me by my network. She did an excellent job sorting my admin and data and delivered everything on schedule. Now she looks after my email marketing and ad hoc marketing, including proofreading my books. This saves me time, allowing me to focus on other areas of my business. I am happy to recommend Nicola at Pink Spaghetti.”
Niraj Kapur - Everybody Works in Sales
Areas Served By Our Northampton Office
Based in Towcester, this office serves areas across Northamptonshire, including:
Northampton | Wellingborough | Rushden | Moulton | Brixworth | Roade | Wootton
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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