Olivia Lucas
Telephone 0333 355 6268
Contact Olivia
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Virtual Assistant Mole Valley & Epsom
I am Olivia Lucas, and I run Pink Spaghetti Mole Valley, Epsom & Dorking.
I live in Ashtead in Surrey and I am really passionate about supporting small businesses in the local area. I really enjoy doing the tasks that most small business owners either do not enjoy or simply do not have the time for. I love being a virtual assistant, I get to work with so many different types of businesses in different sectors, no two days are the same.
I decided to run my own business because it gives me the flexibility to work closely with small business owners. I am able to give them that much needed one on one quality time.
Why Me
I have 10 years’ experience as a personal assistant working in various sectors such as the hotel industry, the pharmaceutical industry and the motor industry. I was extremely fortunate to be given a once in a lifetime opportunity to work on an offshore construction vessel in the Baltic Sea, as a Marine Mammal Observer and PA to the party chief.
I am very organised and always ensure deadlines are met. I enjoy working with all different types of businesses learning the ins and outs. I ensure that the specific needs of the client are always at the forefront of my mind.
I am reliable, flexible, and always on hand to help where needed, I do love a challenge!
Why a virtual assistant?
A virtual assistant can help you with any of the tasks you simply do not have time for or are not sure how to do. A Virtual Assistant is a dependable and professional support to help you maintain a successful business. I work closely with small businesses getting to know exactly how they work. By understanding their business, it enables them to focus on their passion, their reason for starting the business in the first place.
Outsourcing extra work to a virtual assistant is one of the best alternatives to hiring additional on-site staff. Because I am a pickup put down virtual assistant you can use me for a many or as little hours as you need. You only pay for the hours you use as I charge an hourly rate which is timed, or you can select the retainer agreement option which guarantees you those hours every month. There is no holiday pay, sick pay, pension costs or tax for you to pay. You just pay for the time you need.
Why Pink Spaghetti?
I chose to be a part of a franchise because I had never run my own business before. I needed that extra support to guide and point me in the right direction. Pink Spaghetti has an incredible network of talented women with experience in all different sectors. If you are ever unsure of a particular task or issue, you can bet that at least one person within the network will know how to do it. Although I am an independent business owner, I have the support from the head office and network, which for me personally is invaluable. Pink Spaghetti has allowed me the opportunity to not only own my own business, but it has given me that much needed work-life balance.
As a small business owner myself, I appreciate how much there is to do behind the scenes as well as front of house. I am always on hand to help businesses as much or as little as they need me.
A range of Virtual PA Services
The tasks that I carry out for my customers are very varied. The main tasks I get asked to help with are social media and administration.
I very often get asked to create content calendars that represent the brand and create branded posts that they can use on their social media platforms.
I get asked to help small business owners with their admin tasks such as sending emails on their behalf, setting up meetings and typing up minutes.
Case Studies Here is how some of our customers use us.
Health & Beauty Company
I have worked with this Epsom based customer for the past 5 months now helping them to grow their brand by managing their social media, specifically focussing on Facebook as that is where their target audience is. I create a content calendar each month focussing on a particular area of the business the client has specifically requested. I create all the content, post the content, respond to any comments, questions or queries on their behalf.
Relationship Counsellor
I have been working with this client based in the Netherlands for the past year now. I edit all of their articles on WordPress for their website. I ensure that all articles are proofread, edited and then double checked again before posting live to the website.
Consultancy Company
This is a newish client that I have been working closely with for the past 7 months on a variety of different tasks. I manage all of the social media platforms for them as well as their client’s social media platforms. I find and write 6 articles a week for their LinkedIn pages as well as keeping the pages up to date and respond to all comments and queries. I take minutes for them when requested which are then typed up and sent back to them within 24 hours.
Health & Fitness Company
I have been working with this client for the past 8 months, helping them to launch their very new business idea. I manage all of the social media profiles for them. I create a content calendar for each month and ensure all content is posted. I have a regular 1:1 with this client to discuss ideas and suggestions for their brand going forward.
What our Customers Say
"Olivia has been helping with our (Reads Property Consultancy) Social Media accounts for a few months now and has been just brilliant. She quickly got to know the brand and how we wish to come across! I would highly recommend her services."
Lynsey
"Olivia is a godsend in all thing’s social media with insightful posts to promote my business. She has a social media calendar and ensures she keeps the material up to date and relevant on an ongoing basis. Her service is invaluable."
Isabel (Arbonne)
“Olivia has been an immense help to me as I am technically challenged. Helping me to set up Widow Reborn social media sites and document templates. Excellent eye for detail and meeting all set deadlines at a very affordable cost. Highly recommend Pink Spaghetti PA Services."
Fiona
“Thank you, Olivia, for your invaluable time & support. Your knowledge has brought my business up to speed, I will definitely be calling on your services again!"
Jenny – Body Tonic
“We have called upon Olivia’s PA services a number of times over the past three years when we’ve needed extra administration and marketing support, and she never fails to impress. Olivia is highly professional and superbly efficient. From organisational tasks to event support and marketing outreach, I can and do delegate to Olivia knowing that she has it all in hand, and the outcomes will be of a first-class standard, every time!”
Gael Dunn, Founder, Diplomat Cruises
Areas Served By Our Mole Valley & Epsom Office
Based in Ashtead, this office serves areas across Surrey, including:
Leatherhead | Epsom | Dorking | Worcester Park | East Horsley | Effingham | Chipstead | Banstead | Sutton | Wallington
Key tasks...
Administration
Artwork creation
Business Branding
Business Development
Canva Experts
CRM management
Customer Service Support
Data entry
Diary management
Email management
Email Marketing
Financial Administration
Marketing
Minute Taking
Newsletter creation
Organisation
Outbound calls
Personal Assistant
Project Management
Reminding
Research
Retainer Agreements
Seasonal updates
Small Business Administration
Social Media Management
Spreadsheets
System research
Template creation
Virtual Assistant Services
Website management
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