Virtual Assistant Chichester
I am Lora Couzens, and I run Pink Spaghetti Chichester & Surrounds. My territorys covers a large area including towns like Petersfield, Midhurst, Arundel, Rowlands Castle, Havant and Hayling Island.
I live in Petersfield and I am passionate about supporting small businesses in local area. I decided to become part of a franchise as my research showed Pink Spaghetti is a successful Virtual Assistant franchise with great support network.
I have been a small business owner in the past and decided to go down that route again. Pink Spaghetti encourage us to think and act like small business owners which hugely helps in the type of service I offer.
I started Pink Spaghetti Chichester in August 2020 during lockdown which wasn’t something I encountered during initial phase. Like everyone I imagined this would have lasted much less time.
Having been a small business owner before I was aware of the challenges they have and having been employed as well I was also aware of benefits of having my own business.
I worked in the education sector either as a tutor, Erasmus co-ordinator at a University or an admin person in the school office so I have brought my vast experience to Pink Spaghetti. I enjoy interacting with people, particularly customer service side of things, helping businesses grow and develop and I aim to deliver excellent service to my clients.
Why a virtual assistant?
If you can answer YES to these questions than I would love to have a chat.
‘Would my business grow if I just had more time?’
Are menial tasks dragging me away from the really important stuff?’
By outsourcing tasks to virtual personal assistant that are zapping your time, making you work long hours and essentially burning you out, you will get that time back and with it focus on growing your business and being more productive.
If you have employees more likely than not, they will be spending work hours checking their social media, having tea & coffee breaks, checking emails that aren’t business related. Virtual Personal Assistants get paid per time they spend on the job. Therefor it is in our interest to deliver the best service at the optimum time.
We can offer a one-off project work, or we offer retainers where certain number of hours are guaranteed per month. This can be as low as an hour a week or more, whatever your budget stretches to.
We are business owners ourselves so we have full understanding of the process’s businesses should have to succeed.
Why Pink Spaghetti?
Pink Spaghetti is a big franchise with over 50 very skilled franchisees who all have experience in business related areas. Whether you need help with marketing, e-commerce, social media, website design or need somebody to look after admin and organisational side of things – we can help with all of it.
We listen to your needs first and foremost and then see how we can help your business. Our approach is that you are all individuals, and we treat your business in the same way.
We can create bespoke packages that are suitable for your needs and offer advice and help throughout. In short, we actually care about your business.
A range of Virtual PA Services
Tasks we offer are hugely varied depending on your business needs. We offer all levels of marketing, social media management, administration, transcription, data entry, typing, setting up systems, creating websites, email management, event organising, minute taking, diary/calendar management, book keeping, chasing invoices to name a few.
We also offer lifestyle organisation – if you need to buy presents, sort out your documents, photos, send birthday cards or even wrap presents.
Whatever your task is we can figure it out!
Case Studies Here is how some of our customers use us.
Started as a 1 person and now grown to 3 full time employees as well as the business owner.
I look after all bookings, customer enquiries, allocating staff to jobs, creating quotes, raising purchase orders, invoicing, communicating with suppliers as well as promoting the companyon social media and networking groups.
Large Accountants Pensions Charity
I look after their emails, inbox management, respond to customer enquiries and make sure I maintain the tone set by the charity.
My job also involves looking after memberships, renewals, putting it all on their system, making sure the payments are correct and in required dates. I upload their website regularly with text and images and make sure their brand is represented properly.
I am also attending their quarterly meetings where I take minutes and create communication via Mailchimp to all members.
I mainly create newsletters, landing pages and weekly updates on Mailchimp. My job involves creating website pages, adding different text or bookings, making sure it all has appropriate branding.
I also sort out all technical issues whether through website host or people from Pink Spaghetti network.
My main task is to create a beautiful newsletter that represents artist through colours and fonts from the website. I always make sure images are linked to certain social media platforms and I produce a monthly report to discuss newsletter engagement.
My new task will be to create an online newspaper with the content provided by the client.
What our Customers Say
"Thank you so much for today and all you have done over the last 2 to 3 months. You have been an Angel. You are a real star, a special person."
"Lora is a brilliant worker and very professional. I briefed her on my challenges at work - she got straight to the issue and helped me to manage them. These are a range of things - from my strategy, to sales and making sure I deliver it in the right way. I would recommend Lora to any forward thinking business."
Areas Served By Our Chichester Office
Based in Hampshire this office serves areas across West Sussex, including:
Chichester | Petersfield | Waterlooville | Havant | Hayling Island | Horndean | Emsworth | Petworth | Bognor Regis | Arundel
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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