Virtual Assistant Bolton & Worsley
I’m Michelle Brookes, I live in Walkden and I run Pink Spaghetti Bolton & Worsley. Being a business owner myself, I understand the need for an experienced support network, and how finding time for all the tasks on your to-do list can sometimes be difficult.
I launched Pink Spaghetti Bolton & Worsley to offer a virtual personal assistant service to support local businesses with their administration processes, giving busy owners that extra 25th hour in the day that they need.
I can take care of the jobs you that you don’t have time for, leaving you time to do things for your business that you enjoy. I take pride in my work, always listening to my customers with a pro-active approach to tasks.
I’ve been a Personal Assistant for over 20 years and have a wealth of experience in legal administration, HR administration and general office management. I can deal with all kinds of admin tasks for you and your business and bring with me all the experience gained in my previous senior support roles.
I am a very organised and approachable person who is used to dealing with deadlines, managing projects and putting processes in place to ensure the office runs smoothly and efficiently. There is always a solution to a problem, and I approach all tasks with a can-do attitude to ensure the best possible outcome.
Why a virtual assistant?
A virtual personal assistant is someone who generally works remotely supporting you and your business with everyday tasks. This isn’t just limited to traditional diary management, typing and document creation – we become your right hand, getting all the tasks done that you simply don’t have time for, don’t know how to do or just don’t want to do!
There are many benefits to using a virtual assistant and we take pride in offering a completely flexible service suited to you and your business needs. By using a virtual personal assistant, you are adding a cost-effective resource to your business without the complexity and responsibility of employing someone. Whether it is a one-off task you need assistance with, or regular support each week - there’s a solution for you with our hourly rates and retainer agreements.
It is all about what suits you and your business, we can work to your budget either paying as you go, or for a set number of hours each month – we take pride in our open and honest pricing ensuring the most appropriate service for you.
Why Pink Spaghetti?
As Pink Spaghetti Bolton & Worsley is part of a wider franchise, I have the back-up of a great team of trained and experienced people to help with all manner of tasks. For you and your business, this means that resource is always available even when I am not. We are a great bunch of people, all with professional backgrounds and having worked in many different industries, so if I don’t know the answer to something, I can always call upon the skills, knowledge and experience of the network to assist.
We are all business owners too and so we appreciate how your to-do list can sometimes spiral out of control. We work with your business to take away the everyday tasks freeing up your time to do what you do best. If you want to take away the commitment of employing, then a virtual personal assistant is just what you need.
A range of Virtual PA Services
We can help with a variety of tasks for our customers from small everyday repetitive tasks to large project management. We love all things admin and are just as happy putting a pile of receipts in order as we are managing your diary, preparing you for an important meeting or entering data onto your system. It doesn’t stop there as we are great at helping with your social media and marketing too. Maybe you need someone to manage your Facebook or Twitter account, send out regular newsletters or put together content for you blog – we’re good at all that too!
Case Studies Here is how some of our customers use us.
Branded Merchandise Company
We’ve been working with this company for five months now and provide general admin support. We prepare invoices on Xero and manage their general inbox and emails for them. We also contact customers to follow-up on quotes and to ensure they have all the information they need. Soon we will also be hosting any Zoom meetings they have and typing up the minutes.
Human Resource Consultant
We support this Worsley based customer with transcription services. We take their audio files from zoom meetings or any voice recordings and transcribe them into reports, so they have an accurate account and record of what was discussed and agreed. We also help them with updating policies and procedures updating the documents where appropriate.
We support this company with their social media accounts, Facebook and Instagram. The customer provides photographs of work completed and details of any upcoming offers or events and we put together a series of posts to be scheduled across the month. In addition to the content provided by the customer we put together branded memes and make suggestions on extra content, engaging with comments and other businesses where appropriate.
Private GP Practice
We support this practice with a professional and confidential minute taking service. Each month there are a series of management meetings that need documenting ensuring all agreed actions are added to the action log and circulated. The meeting is recorded on zoom and then sent to us for transcription. This provides the practice with an accurate record of discussions where there is a high level of confidentiality required.
What our Customers Say
“Mary and I would just like to say how delighted we are with the work Michelle has done for us, in terms of speed, accuracy and communications. We’d love to continue using her services whenever she is available.”
“Michelle was very helpful and efficient in helping us with our affairs when Covid 19 prevented us from going back to the UK. Thank you.”
Mark Goh, Vanilla Law
"Thank you so much for taking the time to speak to me, I’m just starting out so the advice you’ve given me is invaluable. I just looked on my Facebook page and realised I haven’t done any of the stuff you suggested…I have a lot to do. Once I have a list of people who want a newsletter I will be in touch so you can help me with the mailchimp thing… Thank you so much again."
Augusta, Sisters Rising in Rhyme
“Michelle is a brilliant person to work with. She helped me with some really complex tasks and did a great job. Highly recommended!”
“I called upon Michelle at the last minute when I needed some meeting notes typing up urgently. She completed the tasks for me well within the timeframe I had given her, with 100% accuracy. She even managed to decipher my appallingly bad handwriting. I am very grateful to Michelle for getting them done so quickly and would recommend her services to anyone who needs an extra pair of hands!”
Debbie, Demos HR, Worsley
Areas Served By Our Bolton & Worsley Office
Based in Bolton, this office serves areas across Greater Manchester including:
Bolton | Farnworth | Little Lever | Worsley | Swinton | Eccles | Walkden | Tyldesley | Boothstown
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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