Sue Richards
Telephone 0333 355 6902
Contact Sue
Please fill out the form below and Sue will get back to you as soon as possible.
Virtual Assistant Birmingham
I am Sue Richards and I am the owner of Pink Spaghetti Birmingham. I can take over the essential tasks that nobody started their business to do - from managing social media accounts to admin, online learning platforms, bookkeeping and creating newsletters. I offer my time and experience to local business owners, consultants and freelancers .
I am based in Birmingham and I specialise in sales and marketing, with strong online business systems and digital marketing experience. I believe that your success is my success and therefore I offer a high quality and professional service across the city of Birmingham and the surrounding areas including, Great Barr, Yardley, and Hockley.
Why Me
I have worked in sales and marketing for 20 years and I also have experience in business automation, online operations, and digital marketing. I have held director roles in large companies and small start-ups.
More recently, I ran my own sales training company, so I understand the issues and challenges faced by small businesses, and I am in the perfect position to help you overcome these obstacles. I also run a busy household with two children and two dogs, and in my spare time I teach drama to the very talented children of the West Midlands.
My wide range of experience makes me the perfect person to support your business.
I specialise in Technical support, helping implement and run online systems.
I can build your website suited to your business model. Additionally, to this, I can create various tiers such as memberships and online ordering.
I am involved in all aspects of marketing sales funnels, so I can integrate through your website and social media in order to attract and draw in new clients through targeted campaigns. This includes email marketing and email automation tailored to your audience.
I can tailor branding and provide logos for your company that will help towards driving new business through Google and Facebook advertising. As well as providing a solid foundation of social media content, I can analyse traffic and activity in order to provide continuing feedback. I also provide provision of linking up podcasts with the addition of video editing and transcribing content to be reused as contributing media to blogs and newsletters.
Overall, I offer small business owners the chance to achieve a better work-life balance by taking on their back-office tasks, so they have time to focus on their business’ future.
My Team
My team really adds to my expertise. In the team are specialist administrators, content writers, and people who are used to using a wide range of systems used by small business owners.
Darren
Darren has a background in finance and was a mortgage advisor for 15 years before pursuing his first love as an artist. As well as our Finacial Officer, Darren is our client account manager and specialises in copy writing and administration.
Steve
Steve is a highly-skilled technical administrator, with experience developing Apps and websites. He is also a keen game designer and has extensive manufacturing and retail experience which is extremely valuable to our e-commerce clients.
Hollie
Hollie is our Social Media executive. She has great attention to detail and loves taking our clients brands and presenting them online through social media content and scheduling. She is an experienced Administrator with excellent organisational skills.
Why a virtual assistant?
There has been an explosion in the number of small business start-ups in Birmingham, many of which operate from people’s homes and are not in a position to employ a full time or even part time assistant. That’s where a virtual assistant comes in, a VA can take over the essential tasks that nobody started their business to do - from managing social media accounts to admin, decluttering, bookkeeping and creating newsletters. A virtual assistant can offer small businesses as many hours of support as they need, without any commitment or ties to a regular contract.
One of the key reasons for hiring a virtual assistant is that it creates a 25th hour in your day and it frees up time for you to focus on your core business. Pink Spaghetti exists to take away the legwork from a business owner, releasing more time for them to spend on the parts of the business that they love. I am passionate about helping local businesses thrive and making life easier for busy people.
Why Pink Spaghetti?
Pink Spaghetti is a national franchise which means there is access to plenty of tools, training and support. The Pink Spaghetti franchise can help with branding, graphics, and social media. In addition, if there is an area of running a business that you are not familiar with, there is a great support system of other Pink Spaghetti business owners who are ready to help.
At Pink Spaghetti we understand all the work that goes into running a small business because we are small business owners too. That’s why we can offer the best support and advice – we understand your needs and can offer you the support you need to develop your small business and help it thrive.
A range of Virtual PA Services
I take care of the jobs you do not have time for, leaving you time to do the things for your business that you actually enjoy. I provide online business management, from sales funnels to email automations. I manage your online business back office systems so you can focus on working with clients and customers. I also offer small business administration, including data entry and building a spreadsheet. I have a range of social media management packages for small businesses, which include branding your accounts to taking over the posting and interaction every month. I can also help with organisation from your home office to your computer files.
Case Studies Here is how some of our customers use us.
Textile Designer
This is a client who sells her own Blanket and Throws and other soft furnishings. I have implemented a CRM system as well as implementing some automated emails. In addition, I manage all her social media, her online shop in WooCommerce, and her business communications.
Skincare Company
This company launched online in the US in November. Before the launch I helped manage their social media strategy, which we started in April. This meant they had orders flying in from the first day of their launch as well as lots of pre-orders. I also helped them design product logos and automated their emails.
Spiritual Life Coach
I provide online business management for this company. I set up and maintain their Kajabi platform and their online courses. I have also created sales funnels, email automations and landing pages.
Amazon FBA Coach
For this client I provide copywriting services, set up email automations and I have also created an eBook. I help to onboard new clients and I implemented and manage a Kartra learning platform.
What our Customers Say
"Working with Sue to manage my social media, newsletters and business systems means I have more time to focus on my business and more importantly growing my business. Sue’s knowledge of business processes and systems is excellent and I feel really safe in her hands to help and support my business. She is always there to solve problems and is so much more than a VA."
J.J. Textile
"Sue and her team were a god send when it came to keep me organised and looking after my emails and calendar. It means i can focus on other areas of the business safe in the knowledge that my appointments and messages are being dealt with in a professional way."
James Rogers
"A Very professional and supportive service. Sue's knowledge of online platforms is amazing. It would have taken me days to get everything I needed set up and Sue did it with a couple of hours and to a much better standard. I will not try doing anything I am not an expert of again as the tie I save is far more valuable what I spend to outsource."
Jasmine Rogers
"Sue has been a technical wizard and a huge support in areas of my business that are beyond my skillset. She is so knowledgeable and efficient at what she does. I am so grateful to have found a fabulous tech VA to work with."
Sandra Da Silva-Creasey
"Sue & Pink Spaghetti are the most skilled marketing/sales trained VAs I've personally worked with in my last 4.5 years in the agency space. I've referred several of my clients, all of which have been very satisfied as well.
If you're looking to have someone reliable do your prospecting, admin tasks, or anything else related to growing your business -- Pick Pink Spaghetti as you won't regret it.
They've been able to help myself and my clients:
1) Book more qualified appointments
2) Improve our marketing through tight feedback
3) Close more deals (consistent lead quality and booking rate)
The list goes on. #PickPinkSpaghetti"
Corey Parker (REHIS Consulting)
Areas Served By Our Birmingham Office
Based in Birmingham, this office serves areas across the city as well as some surrounding areas including:
Great Barr | Yardley | Hockley | Marston Green | Small Heath | City Centre | Aston | Nechells
Key tasks...
Administration
Artwork creation
Business Branding
Business Development
Canva Experts
CRM management
Customer Service Support
Data entry
Diary management
Email management
Email Marketing
Financial Administration
Marketing
Minute Taking
Newsletter creation
Organisation
Outbound calls
Personal Assistant
Project Management
Reminding
Research
Retainer Agreements
Seasonal updates
Small Business Administration
Social Media Management
Spreadsheets
System research
Template creation
Virtual Assistant Services
Website management
Sign up for Pink Spaghetti News and Updates