Virtual Assistant Banbury
I am Ilse Berry, and I run Pink Spaghetti Banbury. My virtual assistant business provides top quality support for other micro and small businesses in the local area. We can do all of the jobs you never get around to doing so that you can focus on the parts of your business you love the most.
I live near Brackley and have developed a great knowledge of the types of businesses that trade across South Northamptonshire and North Oxfordshire. I set up my business because my husband is a small business owner and I saw first-hand all that he did to keep things running and wanted to help him and others to do the same. I take great satisfaction in being helpful, reliable and developing strong relationships with my customers.
I have run my business for nearly 2 years and have transferred the leadership skills I have gained in senior management over the years to not only run my own business but to understand the challenges faced by other business owners and leaders. I have worked in a variety of roles during my career such as administration, PA to director, personal advisor to young people and managing teams.
I am efficient, self-motivated and take great pride in my attention to detail so that the work I do reflects the standard you would want to produce yourself. I love being given the responsibility of assisting my customers and work in a solutions-focussed way.
I have one team member who helps me deliver work for my customers as well as carrying out back office duties to support my business. I know that I can take on multiple customers and still meet deadlines by being able to rely on my team member’s skills and attributes.
Emily’s expertise is in admin. She is extremely organised and proactive. Her customer services skills are second to none and she ensures your work is completed to a fabulously high standard. She thrives on doing a variety of tasks and has a great talent for quickly adapting to different ways of working, depending on customers’ needs.
Why a virtual assistant?
A virtual personal assistant can do all of the work you don’t have time to do, can’t do or hate doing. You may have started your business by doing every task needed but as the business began to grow, you might not have been able to maintain that. A virtual assistant can be the answers to your prayers at this point because, as small business owners ourselves, we understand exactly what your pressures are. We can help you to decide how and what to delegate so that you can get on with focussing on what you actually enjoy, and what you’re good at, in your business.
We work with business owners who are experts in their field but perhaps have never run their own business before. We can work as much or as little as you’d like us to. We can work on a flexible basis while we work out how long things take to do or discover what you’d like to delegate. Or perhaps you have peaks at certain times of the year and you just need support for that. We also offer a retainer package of at least four hours a month if you’d like to manage your budget in that way. A virtual assistant is an economical way of employing an extra pair of hands that will work alongside you to achieve your business goals.
Why Pink Spaghetti?
Pink Spaghetti is a franchise and there are over 50 franchisees based around the UK. Each franchisee comes with their own career history, skills and areas of expertise. As we each have our own dedicated territory it means that there is no competition between us. Instead, we have an incredibly friendly, knowledgeable and supportive network. There will always be an answer to a question or a helping hand if extra resource is needed during times of holiday or sickness.
This is not just a network of virtual assistants, but small business owners too who have a wide selection of customers. We are a good-natured, helpful and professional group and we love nothing more than getting under the skin of a business to help keep it successful. Our customers appreciate the extra value we bring to their business without the bother of taking on an employee.
A range of Virtual PA Services
One of the things I love about being a virtual PA is the variety of tasks we get to do for our customers. These tend to be administration, CRM management, social media management, marketing, newsletter creation or bookkeeping. Customers typically look to outsource repetitive tasks, tasks they don’t want to do or tasks they don’t know how to do. No task is too big or too small and please don’t worry if you think your systems/process/paperwork is a mess. We’ll love the challenge of sorting it all out!
Case Studies Here is how some of our customers use us.
We provide an online business manager role to this customer. We communicate with overseas consultants to ensure the right information is invoiced to the consultancy’s blue chip clients, reconcile the company accounts and chase outstanding payments. We provide monthly and quarterly management reports to the MD. We are the liaison point between the MD and consultancy’s clients which involves negotiating on documents like statements of work. We manage the MD’s LinkedIn account including writing & publishing posts & following up on leads that come through the mailbox.
We work with this client to promote her art workshops. We publish events on Facebook on a monthly basis ensuring that all relevant information is included and all images are the correct size. We share the posts in local Facebook groups and keep track of which workshop has been posted on which site.
Chartered Surveyor / Commercial Property Manager
We work with this customer to support both strands of their business. We create and format Word and PDF documents which tend to be lengthy, formal documents that include images and maps as well as text. We send out quarterly rent invoices to tenants of the client’s clients. We created and currently manage the client’s CRM.
This business owner runs a B&B near Oxford which is multi-award winning and highly accessible. We research and write two Facebook posts a week including sourcing and resizing images. The content of the posts are split between the hotel’s services and other local tourist attractions. We schedule these posts for publishing at times agreed by the customer.
What our Customers Say
"Ilse is supporting me as my Ambassador for a networking group I run in Banbury. She is an absolute delight to work with, friendly and professional and super organised. She always looks the part, helping to give a great impression to attendees on the door and is totally unflappable. She has great interpersonal skills and of course is a dab hand at the administrative duties and importantly 100% reliable. She is a keen networker and lives and breathes the values of our Group, helping to promote it naturally and make introductions for those less confident."
Lisa-Marie Mallier, No Fluff Communications
"Ilse covered my phone and emails while I was away on holiday in July. It was great to have her onboard. She was professional and reliable with client contact. She was also efficient in arranging and checking design proofs. All round, great help."
"I contacted Ilse looking for some help with proofreading for a project. I was really impressed by how quickly she responded and how professionally she dealt with my project, setting expectations and outlining costs right from the start. Everything was completed well within the deadline and very efficiently. Would highly recommend Ilse for any outsourcing help you might need and will definitely be using her again for supporting my business!"
Areas Served By Our Banbury Office
Based in Brackley, this office serves areas across North and West Oxfordshire as well as some surrounding areas including:
Banbury | Bicester | Chipping Norton | Kidlington | Woodstock | Southam | Moreton-in-Marsh | Stow-on-the-Wold
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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