Virtual Assistant Altrincham and Lymm
I am Vicky Matthews, and I run Pink Spaghetti Mid Cheshire. I have an amazing team of virtual assistants that are specialist in everything it takes to run a small business, allowing you as a business owner to do what you do best.
I live in Thelwall near Lymm and I am passionate about supporting small businesses in the local area. I set up my business because I LOVE doing the background work everyone needs for their business. I pride myself on being approachable and listening to my customers, and being pro-active along the way.
I have been in business for nearly 12 years, and have brought with me a wealth of experience gained in senior management positions within retail and banking. I have been fortunate enough to work in a variety of roles including marketing, corporate responsibility and corporate communications.
I am highly organised, very used to and motivated by working to deadlines, and am an enthusiastic extra pair of hands for your business. I love a challenge and helping my customers to find creative solutions to problems.
My team really adds to my expertise. In the team are specialist administrators, content writers, and people who are used to using a wide range of systems used by small business owners.
We are always happy to have a no obligation chat, to see if we are the right fit for your business. We are passionate believers in small businesses, and are very happy working with people from around Lymm and Altrincham and the surrounding areas.
Jenny’s expertise is admin. With experience in Administration Management in both retail and the private sector, Jenny’s attention to detail and organisation skills are second to none. She has experience in payroll, commercial compliance, and process development, and she likes nothing more than a fresh challenge.
With over 20 years’ experience in marketing and PR and a sound knowledge of social media, Anna works with a wealth of clients across a number of industry sectors including leisure, interior design, retail and market research. Before joining Pink Spaghetti, Anna spent 15 years in marketing for one of the travel industry’s leading luxury tour operators.
Helen is a self-proclaimed Excel whizz and a key part of our Admin team, working with several clients to provide back office bookkeeping and administrative support. Having built a career in retail she loves a bit of organisation and also has excellent project management skills.
With over 20 years’ experience in the recruitment and contract management industries Kirsty can turn to turn her hand to many different tasks within given time frames whilst having a good eye for detail. Working with Pink Spaghetti has opened up her eyes to many more social media avenues whilst providing administrative support to a number of different clients.
With a background in sales and marketing within the travel industry, Paula has experience of social media, advertising, PR and event management. Paula now works with clients across a number of industry sectors including leisure, interior design and retail.
Laura is a graduate and our apprentice. She works in marketing and social media, managing a number of channels including Facebook, Twitter, LinkedIn, Instagram and Pinterest.
Why a virtual assistant?
A virtual assistant does not just cover the traditional diary management and minute taking tasks, we are more of a virtual personal assistant, a clone of you as the business owner, getting through the tasks you don’t want to do, don’t have the time or the inclination to do. We are used to working with people who are amazing entrepreneurs, but by outsourcing and delegating their tasks, the time it frees up allows them to focus on what they are great at.
Using a virtual assistant is a cost-effective way of adding resource into your business. No holiday or sick pay, no tax, NI or pension costs, you don't pay for coffee breaks or office chat, and we are already trained in the things you need done. We offer either a "pick up, put down" hourly rate, or retainer agreements from just 4 hours a month for something more stable - whichever suits your business. We pride ourselves in open and honest pricing, so you will never get a surprise bill, and we can work to your budget.
Why Pink Spaghetti?
Pink Spaghetti is a franchise, and this means I have all these great people to call on. So, if I don't know the answer to something, there is always someone to ask to help. They are such a lovely bunch of friendly people and they can help if large projects come in, or cover through holidays and sickness. This means, for you, resource is always there even when I am not.
At Pink Spaghetti we appreciate how much there is to do - we are small business owners too! We are a friendly, approachable and humble bunch and enjoy becoming part of your team for as much or as little time as you need us. Our clients enjoy outsourcing to us without the hassle of employing.
A range of Virtual PA Services
The tasks we carry out are as varied as our customers! They are typically administration, social media, organisation and marketing tasks and we can be seen with a pile of receipts, or setting up a CRM system. We get involved when a business owner has had something on a list for a while but never quite gets around to doing it.
Case Studies Here is how some of our customers use us.
We have worked with this client for nearly 10 years supporting them with all of their back-office needs. Our team is fully integrated into their business and is the first point of call for enquiries from their customers and employees. Our administration team raise customer invoices and chase outstanding payments. They reconcile their bank accounts, manage their CRM system and keep all of their business administration up to date.
Fitted Furniture Company
We have worked with this client for 5 years managing their social media accounts. We ensure their accounts are all branded and we research and write their social media posts, post them out and respond to questions and queries. In addition to this we write and send out a monthly newsletter to their clients.
This is a client who came to us last year. We research and write posts for their social media accounts as well as managing their out of stock orders. This involves contacting their customers, arranging replacement orders and arranging refunds.
Holiday Rental Company
This is a new client who we support in a number of areas. We act more as a traditional virtual assistant. We looking after their emails, book in appointment and manage their travel. In addition to this we manage their social media accounts and regular email newsletters. We also support their business development, researching potential customers and making outbound calls to create appointments and send out further information.
What our Customers Say
“We started using Pink Spaghetti to help with our marketing and social media. I can honestly say, they have taken a big weight off my shoulders by taking this on for me. It has helped us as a company massively, and our social media presence has soared. Also, they are very accommodating with any marketing/social media questions I have. I would definitely recommend them”.
“I have used Pink Spaghetti over the years both personally and professionally. They have been an invaluable asset to my businesses by taking tasks off my to do lists leaving me free to do 'the job enabling me to work smarter'. Tasks they have been involved in range from social media scheduling and posts through to contacting potential new customers and following up - end everything in between. Often, it's Pink Spaghetti who come up with an idea I hadn't even thought of which can often happen when you're running a small business - can't see the wood for the trees as they say. Their level of professionalism and communication is second to none and I truly feel they are an integral part of my business now.”
“We have engaged Pink Spaghetti on many occasions over the years when our own business resources were limited or when we needed external expertise. They have always been professional, capable, knowledgeable, proactive, great value and really easy to work with. No matter what the task or what your business circumstance, Pink Spaghetti is a fantastic support and resource that definitely delivers value for money. I would never class their services as a cost, always an investment!!”
Areas Served By Our Altrincham & Lymm Office
Based in Northwich, this office serves areas across Mid Cheshire, including:
Lymm | Timperley | Hale | Sale | Knutsford | Bowdon | High Legh
Customer Service Support
Small Business Administration
Social Media Management
Virtual Assistant Services
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