At our recent Pink Spaghetti Annual Conference, one of the standout moments was the Pink Panels - interactive sessions where our franchisees openly shared their best advice, lessons learned, and real-world experiences. 

 

These sessions perfectly captured the spirit of our network: collaborative, honest, and supportive. Whether you're already a Virtual Assistant or just beginning to explore the idea, these top tips offer valuable insight into how our franchisees succeed, with the power of the Pink Spaghetti community behind them. Below are just a few of the top tips to come out of the sessions. 

 

Nicola shared her tip for saving time and ensuring consistency - recording video SOPs (Standard Operating Procedures). Every client has their own training video, which Nicola then edits into bite-sized clips, allowing any team member to follow the process clearly, step-by-step. 

 

Donna introduced us to Fathom, a brilliant free tool that transcribes meetings and generates summaries with key highlights. It means less note-taking, better focus, and clearer follow-up actions, all without the faff. 

 

Abbie’s tip is simple but powerful: include your Toggl time report when invoicing. It offers clients a clear, professional breakdown of your time and helps build transparency and trust. 

 

Rachel reminded us of the power of tackling your hardest task first, a technique known as “Eat That Frog”. It clears mental space, builds momentum, and gives you an early win for the day. 

 

Sandra keeps her inbox tidy and efficient by using coloured, named labels. At a glance, she can see who’s dealing with what and which messages need her attention. 

 

Kelly-Ann stressed the importance of cash flow forecasting and understanding your financials. Knowing your numbers allows you to make smarter decisions and grow with confidence. 

 

Nikki’s reminder was heartfelt: celebrate your successes and don’t forget why you started your business. It’s easy to focus on the to-do list - this is about remembering what matters most. 

 

Vicky encouraged everyone to never stop learning. Whether it’s new tools, client needs, or tech skills, staying open to growth is key to building a resilient VA business. 

 

Mel keeps her week structured with set client hours, uses Google Calendar for planning, and Asana for task tracking. Holly thrives with daily to-do lists and keeps her inbox in check with tools like Toggl. Both swear by having firm boundaries and routines. 

 

Amie works with content pillars, batching posts in Canva, and using B-roll video for visibility without pressure. She prefers casual selfies over staged photos to keep things real. 

 

Yuki focuses on time limits for social media tasks and blends personal branding with strategic delegation to stay consistent without feeling overwhelmed. 

 

Yuki hires based on specific skills to expand her service offering and ensure there’s always holiday and sickness cover through backup personnel and shared email accounts. Her approach keeps clients well-supported and business running smoothly. 

 

Mel clearly communicates response times to all clients. Holly is careful not to overpromise, setting expectations from the start to ensure clients feel valued and respected. 

 

Yuki shared her success with team retention by ensuring her staff feel valued and are given chances to upskill and grow. Empowered teams deliver better service, and stick around longer. 

 

Whether you're a new Virtual Assistant or a seasoned pro, these tips reflect the strength of collaboration within Pink Spaghetti. Our franchisees don’t just build businesses, they build each other up, too. 

 

Unlike going it alone, being part of our network means having access to proven tools, practical advice, ongoing mentoring and a supportive group of peers who understand exactly what you're going through. 

 

Thinking of becoming a Virtual Assistant with real support behind you? Request a prospectus and book a no-obligation discovery call today. 

 

You can also find out more about becoming a Pink Spaghetti Virtual Assistant by clicking here.