Pink Spaghetti Achieves 5* Rating
Posted on 4th June 2019 at 12:45
Pink Spaghetti is once more enjoying the taste of success – we have been awarded a 5* rating for franchisee satisfaction in this year’s WorkBuzz Franchise Satisfaction survey. In fact, this is the fourth year in succession that we have won the top rating.
WorkBuzz is an independent franchise research consultancy who work with franchisors to help them to improve their operations by collecting, analysing and reporting back anonymous feedback from their franchisees.
In the survey franchisees use a five point scale to rate their franchisor on six key dimensions – Training & Support, Culture & Relationships, Leadership, Value & Rewards and General Satisfaction.
We are delighted to have achieved a franchise satisfaction benchmark score of 93% and a general satisfaction score of 96%. Of particular note is that 100% of our franchisees said that our brand helps to differentiate their business from competitors.
Vicky Matthews, Co-Founder of Pink Spaghetti, says: “We’re delighted by this latest affirmation of our business model. We believe that our franchisees are happy because they’ve joined a successful and growing family, where they are supported and nurtured. As franchisees, they have full control over what they do – they can enjoy their work while still living the life they want.”
Tagged as: Franchise Satisfaction
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