Every year we set time aside to look ahead at what’s happening in our Virtual Assistant Franchise world and the world in general; then we have a look at how we can make our own franchise business better as well as asking our clients what they need. This means consulting with our franchisees and doing everything we can to make sure our business stays ahead of the curve when it comes to the latest and greatest in our industry. In other words, we apply a full health check to Pink Spaghetti
Our franchisees offer health-checks to their clients and we believe it’s just as important that we ‘health check’ ourselves to make sure we practice what we preach! This time the conclusion from our own health check was to update our website and evolve our services. 
Our new website is a complete renovation rather than just a new lick of paint - it’s also improved the way it works for our current and prospective clients and franchisees. 
And then there are our new services. For example, as the tech world moves on as rapidly as ever (who else wishes they’d bought at least one bitcoin?), our franchisees are setting out to help their clients get to grips with new and useful tech. 
As well as empowering our franchisees to start their own business and embrace flexible/remote working, we’re here to champion and help small businesses too. After all, we’re a collection of small businesses ourselves, sharing our collective expertise gained in the corporate world with all our terrific clients. If we know one thing after this extraordinary year, it’s that there are always surprises coming our way but, by being well-organised and efficient, we’ll be in the best shape possible to handle anything that is thrown at us and continue to support our existing and new franchisees. 
A virtual business manager is the equivalent of having management support with an additional perspective on strategy. This is alongside providing operational support, for specific projects or on an ongoing basis. Our franchisees help business owners manage their teams, giving them the headspace for planning and also act as a confidential sounding board for ideas and business development. 
This is an exciting new service which has become increasingly requested. 
o If clients have a property ready to rent out but are not sure where to start. 
o If they rent out a holiday let, but aren’t sure if their guests have everything they could want. 
o They don’t have the time or inclination to deal with all the administration. 
This is where a Pink Spaghetti franchisee can step in, with a range of services to market and operate a property professionally and attract the right customers on the client’s behalf. 
Franchisees find our health-checks a great way to start a conversation with clients. This is such an important action for any business, and we offer it for free. Health checks are an excellent way to take stock because they identify and resolve issues businesses haven’t had time to address, and which critically could be slowing their business growth. The systems that worked when they started out are unlikely to be ideal or even adequate after a period of growth. The way it works is that our Pink Spaghetti franchisees identify what’s working well and what business owners could do to enhance each area selected for a health check, leading to a report with specific recommendations. 
The topics we most frequently do health checks for include the below, but we can look at many other aspects of a business too. 
Thanks to the in-depth and ongoing training we provide, our franchisees are savvy with systems and always up to date on latest tech. They are happiest when setting it all up and sharing some words of wisdom on how to use it. 
Canva, Zoom, Click-up, Trello and more … there’s a whole host of them out there. Our franchisees make life as easy as possible for their clients and that includes evaluating the best tech systems, setting them up and then showing them how to use them so they can work smarter, not harder. 
Our new website has been designed to make it easier and faster for clients and franchisees to find what they’re looking for, including: 
● Information on pricing clarity with both pay as you go and retainer pricing options. 
● Superior map search functionality clients can easily find the location of your closest VA, if proximity is important to you. 
● New franchise blog feature We now have a new dedicated page for franchise blogs where you can find case studies from existing franchisees and lots of useful information about running your own business and all the latest franchisee news from HQ 
We believe in our community 
Yes, it’s our business to be successful in what we do, but we are also people too and, amongst the ticking off to-do lists, we believe in the human side of our job which is to care for our clients and franchisees, provide an opportunity to chat, have a laugh and get to know each other a little better over a virtual cup of coffee. 
Here’s to making 2021 even more successful that 2020 for our Pink Spaghetti franchise community. 
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